Bank of New Zealand incident

ATMs- INV

Critical Vendor's status page →

Resolved after 2 hours 28 minutes, affecting BNZ ATMs, on August 18, 2025.

investigating Aug 18, 2025, 04:00 AM UTC

We are continuing to investigate this issue.

Started
Aug 18, 2025, 03:58 AM UTC
Resolved
Aug 18, 2025, 06:26 AM UTC
Duration
2h 28m
Detected by Pingoru
Aug 18, 2025, 03:58 AM UTC

Affected components

BNZ ATMs

Update timeline

  1. investigating Aug 18, 2025, 03:58 AM UTC

    The BNZ ATM network is currently unavailable for customers to use. We are urgently investigating. In the interim, BNZ customers can continue to make all other transactions including at other bank ATM's as normal.

  2. investigating Aug 18, 2025, 04:00 AM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 18, 2025, 04:00 AM UTC

    We are continuing to investigate this issue.

  4. resolved Aug 18, 2025, 06:26 AM UTC

    This incident has been resolved.

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