Resolved after 1 hour 24 minutes, affecting Internet Banking and BankFeeds API and 1 more, on September 16, 2025.
We are continuing to investigate this issue.
Affected components
Internet BankingBankFeeds APIBusiness BankingOpen Banking Payment Initiation APIBNZ app (iOS & Android)Open Banking Account Information APIBNZ Business app (iOS & Android)Foreign Exchange APIsClient Fund ServicesBulk Payment API
Update timeline
- investigating Sep 16, 2025, 04:03 AM UTC
The following online banking channels are currently unavailable: - Internet Banking - Business Banking - BNZ app (iOS & Android) - BNZ Business app (iOS & Android) - Client Funds Service We’re investigating the issue and will provide an update when we have more information.
- investigating Sep 16, 2025, 04:34 AM UTC
We are continuing to investigate this issue.
- resolved Sep 16, 2025, 05:27 AM UTC
This incident has been resolved.
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