Bank of New Zealand incident

Online banking unavailable

Resolved after 1 hour 6 minutes, affecting Internet Banking and BankFeeds API and 1 more, on September 25, 2025.

investigating Sep 25, 2025, 04:31 AM UTC

The following online banking channels are unavailable: - Internet Banking - Business Banking - BNZ app (iOS & Android) - BNZ Business app (iOS & Android)

Started: Sep 25, 2025, 04:27 AM UTC
Resolved: Sep 25, 2025, 05:33 AM UTC
Duration: 1h 6m
Detected by Pingoru: Sep 25, 2025, 04:27 AM UTC

Affected components

Internet BankingBankFeeds APIBusiness BankingOpen Banking Payment Initiation APIBNZ app (iOS & Android)Open Banking Account Information APIBNZ Business app (iOS & Android)Foreign Exchange APIsClient Fund ServicesBulk Payment API

Update timeline

investigating Sep 25, 2025, 04:27 AM UTC

The following online banking channels are unavailable: - Business Banking - BNZ app (iOS & Android) - BNZ Business app (iOS & Android) We’re investigating the issue and will provide an update when we have more information.
investigating Sep 25, 2025, 04:31 AM UTC

The following online banking channels are unavailable: - Internet Banking - Business Banking - BNZ app (iOS & Android) - BNZ Business app (iOS & Android)
resolved Sep 25, 2025, 05:33 AM UTC

All online banking channels are now operational. Thank you for your patience.

Your product runs on more than Bank of New Zealand

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.