Bank of New Zealand incident

There is currently an issue where IB4B customers cannot make future dated international payments and customers on all online channels cannot view some rates for some currency exchanges for international payments.

Minor Vendor's status page →

Resolved after 1 hour 33 minutes, affecting Internet Banking and Business Banking and 1 more, on April 2, 2026.

investigating Apr 02, 2026, 11:00 PM UTC

We are currently investigating the issue.

Started
Apr 02, 2026, 11:00 PM UTC
Resolved
Apr 03, 2026, 12:34 AM UTC
Duration
1h 33m
Detected by Pingoru
Apr 02, 2026, 11:00 PM UTC

Affected components

Internet BankingBusiness BankingBNZ app (iOS & Android)BNZ Business app (iOS & Android)

Update timeline

  1. investigating Apr 02, 2026, 11:00 PM UTC

    We are currently investigating the issue.

  2. resolved Apr 03, 2026, 12:34 AM UTC

    This incident has been resolved.

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