Bank of New Zealand incident

Online banking unavailable

Resolved after 51 minutes, affecting Internet Banking and BankFeeds API and 1 more, on April 28, 2026.

investigating Apr 28, 2026, 03:32 AM UTC

The following online banking channels are unavailable: - Internet Banking - Business Banking - BNZ app (iOS & Android) - BNZ Business app (iOS & Android) - Client Funds Service We’re investigating the issue and will provide an update when we have more information.

Started: Apr 28, 2026, 03:32 AM UTC
Resolved: Apr 28, 2026, 04:24 AM UTC
Duration: 51m
Detected by Pingoru: Apr 28, 2026, 03:32 AM UTC

Affected components

Internet BankingBankFeeds APIBusiness BankingOpen Banking Payment Initiation APIBNZ app (iOS & Android)Open Banking Account Information APIBNZ Business app (iOS & Android)Foreign Exchange APIsClient Fund ServicesBulk Payment API

Update timeline

investigating Apr 28, 2026, 03:32 AM UTC

The following online banking channels are unavailable: - Internet Banking - Business Banking - BNZ app (iOS & Android) - BNZ Business app (iOS & Android) - Client Funds Service We’re investigating the issue and will provide an update when we have more information.
resolved Apr 28, 2026, 04:24 AM UTC

This incident has been resolved.

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