Bank of New Zealand incident

Internet Banking and Business Banking unavailable

Resolved after 1 hour 11 minutes, affecting Internet Banking and BankFeeds API and 1 more, on May 10, 2026.

monitoring May 10, 2026, 09:31 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 10, 2026, 08:30 PM UTC
Resolved
May 10, 2026, 09:42 PM UTC
Duration
1h 11m
Detected by Pingoru
May 10, 2026, 08:30 PM UTC

Affected components

Internet BankingBankFeeds APIBusiness BankingOpen Banking Payment Initiation APIBNZ app (iOS & Android)Open Banking Account Information APIBNZ Business app (iOS & Android)Foreign Exchange APIsClient Fund ServicesBulk Payment API

Update timeline

  1. investigating May 10, 2026, 08:30 PM UTC

    The following online banking channels are unavailable: - Internet Banking - Internet Banking for Business We’re investigating the issue and will provide an update when we have more information.

  2. monitoring May 10, 2026, 09:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 10, 2026, 09:42 PM UTC

    This incident has been resolved.

Your product runs on more than Bank of New Zealand

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →