Bank of New Zealand incident

Duplicated transactions for internet banking

Resolved after 43 minutes, affecting Internet Banking and Business Banking and 1 more, on May 21, 2026.

investigating May 21, 2026, 07:14 PM UTC

We are continuing to investigate this issue.

Started
May 21, 2026, 07:09 PM UTC
Resolved
May 21, 2026, 07:53 PM UTC
Duration
43m
Detected by Pingoru
May 21, 2026, 07:09 PM UTC

Affected components

Internet BankingBusiness BankingBNZ app (iOS & Android)BNZ Business app (iOS & Android)Bankfeeds File Transfer

Update timeline

  1. investigating May 21, 2026, 07:09 PM UTC

    We are currently experiencing issues that may mean some transactions are duplicated, we are investigating.

  2. investigating May 21, 2026, 07:14 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 21, 2026, 07:53 PM UTC

    This incident has been resolved.

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