Bank of New Zealand incident
Some customers are unable to view credit card balances, today's transactions, and instance balances.
Major Vendor's status page →
Resolved after 8 hours 33 minutes, affecting Internet Banking and Business Banking and 1 more, on July 11, 2026.
We are continuing to investigate this issue.
Affected components
Internet BankingBusiness BankingBNZ app (iOS & Android)BNZ Business app (iOS & Android)
Update timeline
- investigating Jul 11, 2026, 09:47 PM UTC
Some customers are unable to view credit card balances, today's transactions, and instance balances. We’re investigating the issue and will provide an update when we have more information.
- investigating Jul 11, 2026, 09:52 PM UTC
We are continuing to investigate this issue.
- investigating Jul 11, 2026, 11:33 PM UTC
We are continuing to investigate this issue.
- resolved Jul 12, 2026, 06:20 AM UTC
This incident has been resolved.
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