Bank of New Zealand incident

Cards Transaction Processing Outage

Resolved after 1 hour 59 minutes, affecting Accepting card payments and Making card payments, on July 30, 2026.

monitoring Jul 30, 2026, 11:33 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 30, 2026, 09:45 PM UTC
Resolved
Jul 30, 2026, 11:45 PM UTC
Duration
1h 59m
Detected by Pingoru
Jul 30, 2026, 09:45 PM UTC

Affected components

Accepting card paymentsMaking card payments

Update timeline

  1. investigating Jul 30, 2026, 09:45 PM UTC

    We are currently experiencing issues processing the following transactions. • BNZ debit/EFTPOS cards - PIN Only. PayWave not impacted.

  2. monitoring Jul 30, 2026, 11:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 30, 2026, 11:45 PM UTC

    This incident has been resolved.

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