Bank of New Zealand incident

Some customers are unable to do file uploads in Business Banking

Resolved after 1 hour 19 minutes, affecting Business Banking, on August 3, 2026.

monitoring Aug 03, 2026, 10:04 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 03, 2026, 08:56 AM UTC
Resolved
Aug 03, 2026, 10:16 AM UTC
Duration
1h 19m
Detected by Pingoru
Aug 03, 2026, 08:56 AM UTC

Affected components

Business Banking

Update timeline

  1. investigating Aug 03, 2026, 08:56 AM UTC

    We’re investigating the issue and will provide an update when we have more information.

  2. monitoring Aug 03, 2026, 10:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 03, 2026, 10:16 AM UTC

    This incident has been resolved.

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