Bank of New Zealand incident

Some customers are unable to view transactions from BNZ App

Resolved after 18 hours 14 minutes, affecting BNZ app (iOS & Android) and BNZ Business app (iOS & Android), on September 8, 2026.

identified Sep 08, 2026, 09:33 PM UTC

The issue has been identified and a fix is being implemented.

Started
Sep 08, 2026, 05:04 AM UTC
Resolved
Sep 08, 2026, 11:18 PM UTC
Duration
18h 14m
Detected by Pingoru
Sep 08, 2026, 05:04 AM UTC

Affected components

BNZ app (iOS & Android)BNZ Business app (iOS & Android)

Update timeline

  1. investigating Sep 08, 2026, 05:04 AM UTC

    We are aware of an issue affecting some customers viewing transactions from BNZ Business App

  2. investigating Sep 08, 2026, 05:41 AM UTC

    We are continuing to investigate this issue.

  3. identified Sep 08, 2026, 09:33 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Sep 08, 2026, 11:18 PM UTC

    This incident has been resolved.

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