Resolved after 3 hours 7 minutes, affecting Accepting card payments and Making card payments, on September 18, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Accepting card paymentsMaking card payments
Update timeline
- identified Sep 18, 2026, 08:45 PM UTC
Unplanned maintenance: We are currently experiencing issues processing the following transactions. • BNZ VISA Debit and Credit Card Teams are investigating and updates will be provided as they are received
- identified Sep 18, 2026, 08:52 PM UTC
We are continuing to work on a fix for this issue.
- identified Sep 18, 2026, 08:54 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 18, 2026, 09:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 18, 2026, 11:53 PM UTC
This incident has been resolved.
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