Axis Communications incident

Disturbance in some of our services

Minor Resolved View vendor source →

Axis Communications experienced a minor incident on September 30, 2025 affecting Axis.com, lasting 12h 2m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2025, 05:54 PM UTC
Resolved
Oct 01, 2025, 05:57 AM UTC
Duration
12h 2m
Detected by Pingoru
Sep 30, 2025, 05:54 PM UTC

Affected components

Axis.com

Update timeline

  1. investigating Sep 30, 2025, 05:54 PM UTC

    We are currently experiencing issues with downloading our applications such as AXIS Camera Station and AXIS OS firmware from our FTP servers. Our team is investigating the cause and working to restore full availability as soon as possible. We apologize for the inconvenience this may cause.

  2. investigating Oct 01, 2025, 05:54 AM UTC

    We are continuing to investigate this issue.

  3. identified Oct 01, 2025, 05:56 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Oct 01, 2025, 05:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 01, 2025, 05:57 AM UTC

    This incident has been resolved.