Resolved after 1 hour 6 minutes, affecting aXcelerate Production, on March 25, 2026.
We are continuing to respond to reports affecting images on Templates and Certificates. We recommend refraining from issuing certificates while we resolve this issue. In addition, the auto certificate issuance feature has been temporarily paused during this time.
Affected components
Update timeline
- investigating Mar 25, 2026, 11:06 PM UTC
We are investigating reports affecting images not appearing against certificates, this is being investigated as a high priority.
- investigating Mar 25, 2026, 11:08 PM UTC
We are continuing to investigate this issue.
- identified Mar 25, 2026, 11:39 PM UTC
We are continuing to respond to reports affecting images on Templates and Certificates. We recommend refraining from issuing certificates while we resolve this issue. In addition, the auto certificate issuance feature has been temporarily paused during this time.
- resolved Mar 26, 2026, 12:12 AM UTC
This issue should now be resolved, thank you for your patience.
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