Is aXcelerate down?

Last checked 4m ago
Current status
aXcelerate is up

No incidents right now.

aXcelerate is operational right now. Last checked 4m ago; the most recent incident resolved 11d ago.

Real-time aXcelerate status, recent outages, and incident history: pulled directly from aXcelerate's official status page at status.axcelerate.com.au every 5 minutes. Pingoru tracks 11 aXcelerate services and has captured 11 incidents in the last 90 days (99.65% uptime). Get email, Slack, Discord, or webhook alerts the moment aXcelerate reports a new incident, free for 3 monitors, no credit card.

Users who monitor aXcelerate also follow these Education services: Zoom Clever PowerSchool Seesaw Canva ClassLink Schoology Nearpod Houghton Mifflin Harcourt NWEA View all 8,000+ providers
aXcelerate uptime 99.65% uptime · past 90 days
Mon Wed Fri
AugSepOct
Less More

Recent outages & incidents

Past 90 days
  1. Resolved 1h 26m
    Started Oct 20, 2026, 12:05 AM UTC · Resolved Oct 20, 2026, 01:32 AM UTC
    aXcelerate Production
    Timeline · 3 updates
    • investigating · Oct 20, 2026, 12:05 AM UTC

      We have detected slower than expected system performance on the Snapper cluster and are currently in the process of investigating.

    • investigating · Oct 20, 2026, 12:39 AM UTC

      We are continuing to investigate this issue.

    • resolved · Oct 20, 2026, 01:32 AM UTC

      We are pleased to announce that the server issues experienced earlier have been resolved.

    Latest: We are pleased to announce that the server issues experienced earlier have been resolved.

  2. Resolved 34m
    Started Oct 13, 2026, 01:34 AM UTC · Resolved Oct 13, 2026, 02:08 AM UTC
    aXcelerate Production
    Timeline · 3 updates
    • investigating · Oct 13, 2026, 01:34 AM UTC

      We have detected slower than expected system performance on the Kirra cluster and are currently in the process of investigating.

    • monitoring · Oct 13, 2026, 01:51 AM UTC

      We have identified the cause of the issue and will continue to monitor the situation as the aXcelerate servers return to a stable state.

    • resolved · Oct 13, 2026, 02:08 AM UTC

      We are pleased to announce that the server issues experienced earlier have been resolved.

    Latest: We are pleased to announce that the server issues experienced earlier have been resolved.

  3. Resolved 25m
    Started Sep 14, 2026, 12:59 AM UTC · Resolved Sep 14, 2026, 01:24 AM UTC
    aXcelerate Production
    Timeline · 3 updates
    • investigating · Sep 14, 2026, 12:59 AM UTC

      We have detected slower than expected system performance and are currently in the process of investigating.

    • monitoring · Sep 14, 2026, 01:12 AM UTC

      We have identified the cause of the issue and will continue to monitor the situation as the aXcelerate servers return to a stable state.

    • resolved · Sep 14, 2026, 01:24 AM UTC

      We are pleased to announce that the server issues experienced earlier have been resolved.

    Latest: We are pleased to announce that the server issues experienced earlier have been resolved.

  4. Resolved 39m
    Started Sep 01, 2026, 01:20 AM UTC · Resolved Sep 01, 2026, 02:00 AM UTC
    aXcelerate Production
    Timeline · 3 updates
    • investigating · Sep 01, 2026, 01:20 AM UTC

      We have detected slower than expected system performance and are currently in the process of investigating.

    • monitoring · Sep 01, 2026, 01:36 AM UTC

      We have identified the cause of the issue and will continue to monitor the situation as the aXcelerate servers return to a stable state.

    • resolved · Sep 01, 2026, 02:00 AM UTC

      We are pleased to announce that the server issues experienced earlier have been resolved.

    Latest: We are pleased to announce that the server issues experienced earlier have been resolved.

  5. Resolved 1h 54m
    Started Aug 05, 2026, 07:32 AM UTC · Resolved Aug 05, 2026, 09:27 AM UTC
    aXcelerate Production
    Timeline · 2 updates
    • investigating · Aug 05, 2026, 07:32 AM UTC

      We are currently investigating an issue affecting the Client Portal. We are working on a resolution for this issue.

    • resolved · Aug 05, 2026, 09:27 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

Incident record

Since April 2026 · Statuspage by Atlassian · 11 components checked every 5 minutes
51incidents recorded
14last 12 months
5last 90 days
8 hourstypical duration, 12 months

The longest incident in the last year, aXcelerate App Login Issue on January 9, 2026, ran for 3 days. 19 maintenance windows announced in the same period.

Most affected components, last 12 months

  • aXcelerate Production10
  • Mobile Apps2
  • Online Assessments1
  • aXcelerate Staging1

Latest incidents

  • System slowness detected - Snapper cluster October 20, 2026 · 86 minutes · degraded service

    We have detected slower than expected system performance on the Snapper cluster and are currently in the process of investigating.

  • System slowness detected - Kirra cluster October 13, 2026 · 34 minutes · degraded service

    We have detected slower than expected system performance on the Kirra cluster and are currently in the process of investigating.

  • System slowness detected - Snapper September 14, 2026 · 25 minutes · notice

    We have detected slower than expected system performance and are currently in the process of investigating.

Outage history

Past 90 days · 5 incidents View full outage history →