aXcelerate experienced a major incident on September 1, 2026 affecting aXcelerate Production, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
aXcelerate Production
Update timeline
- investigating Sep 01, 2026, 01:20 AM UTC
We have detected slower than expected system performance and are currently in the process of investigating.
- monitoring Sep 01, 2026, 01:36 AM UTC
We have identified the cause of the issue and will continue to monitor the situation as the aXcelerate servers return to a stable state.
- resolved Sep 01, 2026, 02:00 AM UTC
We are pleased to announce that the server issues experienced earlier have been resolved.