aXcelerate experienced a minor incident on October 13, 2026 affecting aXcelerate Production, lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
aXcelerate Production
Update timeline
- investigating Oct 13, 2026, 01:34 AM UTC
We have detected slower than expected system performance on the Kirra cluster and are currently in the process of investigating.
- monitoring Oct 13, 2026, 01:51 AM UTC
We have identified the cause of the issue and will continue to monitor the situation as the aXcelerate servers return to a stable state.
- resolved Oct 13, 2026, 02:08 AM UTC
We are pleased to announce that the server issues experienced earlier have been resolved.