Availity incident

ELDER - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 27, 2026 affecting ELDER, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 27, 2026, 10:17 AM UTC
Resolved
Jul 27, 2026, 10:17 AM UTC
Duration
—
Detected by Pingoru
Jul 27, 2026, 10:17 AM UTC

Affected components

ELDER

Update timeline

  1. resolved Jul 27, 2026, 10:17 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 7/27/2026, 5:50:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.