Availity incident
CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are now processing normally.
Availity experienced a notice incident on July 29, 2026 affecting CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), lasting —. The incident has been resolved; the full update timeline is below.
Affected components
CORPORATE BENEFIT SERVICES OF AMERICA (CBSA)
Update timeline
- resolved Jul 29, 2026, 06:12 PM UTC
We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.