Availity incident

CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Tuesday, July 28th from 5:00:00 PM EDT through 8:00:00 PM EDT Tuesday, July 28th.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 29, 2026 affecting HUMANA-CARESOURCE and CARESOURCE OF OHIO and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 12:01 AM UTC
Resolved
Jul 29, 2026, 12:01 AM UTC
Duration
—
Detected by Pingoru
Jul 29, 2026, 12:01 AM UTC

Affected components

HUMANA-CARESOURCECARESOURCE OF OHIOCARESOURCE OF INDIANACARESOURCE OF WEST VIRGINIACARESOURCE OF GEORGIA

Update timeline

  1. resolved Jul 29, 2026, 12:01 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.