Availity incident

DESERET MUTUAL (DMBA) - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 31, 2026 affecting DESERET MUTUAL (DMBA), lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2026, 10:36 PM UTC
Resolved
Jul 31, 2026, 10:36 PM UTC
Duration
—
Detected by Pingoru
Jul 31, 2026, 10:36 PM UTC

Affected components

DESERET MUTUAL (DMBA)

Update timeline

  1. resolved Jul 31, 2026, 10:36 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 7/31/2026, 1:00:00 PM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.