Availity Outage History

Availity major outage · 65 active incidents View live status →

Availity had 464 outages in the last 2 years totaling 983h 38m of downtime — averaging 19 incidents per month.

There were 464 Availity outages since August 20, 2025 totaling 983h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://payernetworkstatus.availity.com/status

Notice May 4, 2026

HUMANA - Multiple Transactions - HCSR Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions are currently unavailable.

Detected by Pingoru
May 04, 2026, 12:23 AM UTC
Resolved
May 04, 2026, 02:37 AM UTC
Duration
2h 13m
Affected: HUMANA
Timeline · 2 updates
  1. identified May 04, 2026, 12:23 AM UTC

    We are seeing HCSR Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 02:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 3, 2026

BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA) - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Detected by Pingoru
May 03, 2026, 08:34 AM UTC
Resolved
May 04, 2026, 05:14 AM UTC
Duration
20h 39m
Affected: BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA)
Timeline · 2 updates
  1. identified May 03, 2026, 08:34 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 05:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 3, 2026

Multiple Payers - PARKLAND COMMUNITY HEALTH PLAN, EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), EMBLM - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 03, 2026, 08:28 AM UTC
Resolved
May 04, 2026, 05:11 AM UTC
Duration
20h 42m
Affected: EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI)EMBLMPARKLAND COMMUNITY HEALTH PLAN
Timeline · 2 updates
  1. identified May 03, 2026, 08:28 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 05:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 3, 2026

BLUECROSS BLUESHIELD OF MASSACHUSETTS - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Detected by Pingoru
May 03, 2026, 08:16 AM UTC
Resolved
May 04, 2026, 06:13 AM UTC
Duration
21h 57m
Affected: BLUECROSS BLUESHIELD OF MASSACHUSETTS
Timeline · 2 updates
  1. identified May 03, 2026, 08:16 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 06:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 3, 2026

MOLINA OHIO MEDICAID MCE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 03, 2026, 07:43 AM UTC
Resolved
May 04, 2026, 09:02 AM UTC
Duration
1d 1h
Affected: MOLINA OHIO MEDICAID MCE
Timeline · 2 updates
  1. identified May 03, 2026, 07:43 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 09:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 3, 2026

WISCONSIN PHYSICIANS SERVICE INSURANCE CORPORATION - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 03, 2026, 05:40 AM UTC
Resolved
May 04, 2026, 05:16 AM UTC
Duration
23h 36m
Affected: WISCONSIN PHYSICIANS SERVICE INSURANCE CORPORATION
Timeline · 2 updates
  1. identified May 03, 2026, 05:40 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 05:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 3, 2026

TRICARE Overseas - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 03, 2026, 05:00 AM UTC
Resolved
May 04, 2026, 05:50 AM UTC
Duration
1d
Affected: TRICARE Overseas
Timeline · 2 updates
  1. identified May 03, 2026, 05:00 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 05:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 3, 2026

Multiple Payers - HORIZON BCBS NEW JERSEY, BCNJC, 22326, HORIZONBCBSNJ_WEB, BRAVEN HEALTH - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
May 03, 2026, 01:54 AM UTC
Resolved
May 04, 2026, 02:01 PM UTC
Duration
1d 12h
Affected: BCNJCHORIZON BCBS NEW JERSEY22326HORIZONBCBSNJ_WEBBRAVEN HEALTH
Timeline · 2 updates
  1. identified May 03, 2026, 01:54 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 02:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 2, 2026

OREGON MEDICAID - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Detected by Pingoru
May 02, 2026, 10:44 PM UTC
Resolved
May 04, 2026, 05:53 AM UTC
Duration
1d 7h
Affected: OREGON MEDICAID
Timeline · 2 updates
  1. identified May 02, 2026, 10:44 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 05:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 2, 2026

UMWA HEALTH AND RETIREMENT FUNDS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 02, 2026, 03:01 PM UTC
Resolved
May 02, 2026, 03:01 PM UTC
Duration
Affected: UMWA HEALTH AND RETIREMENT FUNDS
Timeline · 1 update
  1. resolved May 02, 2026, 03:01 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/2/2026, 11:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice May 2, 2026

Multiple Payers - MEDICAHEALTHPLANS, MEDICA GOVERNMENT PROGRAMS - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 02, 2026, 09:59 AM UTC
Resolved
May 02, 2026, 10:52 PM UTC
Duration
12h 53m
Affected: MEDICAHEALTHPLANSMEDICA GOVERNMENT PROGRAMS
Timeline · 2 updates
  1. identified May 02, 2026, 09:59 AM UTC

    We are seeing Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 02, 2026, 10:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 2, 2026

MEDICAID MICHIGAN - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Detected by Pingoru
May 02, 2026, 09:56 AM UTC
Resolved
May 02, 2026, 10:46 PM UTC
Duration
12h 50m
Affected: MEDICAID MICHIGAN
Timeline · 2 updates
  1. identified May 02, 2026, 09:56 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 02, 2026, 10:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 2, 2026

INLAND EMPIRE HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Detected by Pingoru
May 02, 2026, 09:54 AM UTC
Resolved
May 02, 2026, 10:42 PM UTC
Duration
12h 48m
Affected: INLAND EMPIRE HEALTH PLAN
Timeline · 2 updates
  1. identified May 02, 2026, 09:54 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 02, 2026, 10:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 2, 2026

MEDICAID NORTH DAKOTA - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 02, 2026, 08:41 AM UTC
Resolved
May 02, 2026, 08:41 AM UTC
Duration
Affected: MEDICAID NORTH DAKOTA
Timeline · 1 update
  1. resolved May 02, 2026, 08:41 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: As of 5/2/2026, 3:30:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice May 2, 2026

HUMANA - Multiple Transactions - HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions are currently unavailable.

Detected by Pingoru
May 02, 2026, 07:58 AM UTC
Resolved
May 02, 2026, 07:58 AM UTC
Duration
Affected: HUMANA
Timeline · 1 update
  1. resolved May 02, 2026, 07:58 AM UTC

    We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and Health Care Services Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 5/2/2026, 3:23:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice May 2, 2026

PROMINENCE HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 02, 2026, 07:55 AM UTC
Resolved
May 02, 2026, 07:55 AM UTC
Duration
Affected: PROMINENCE HEALTH PLAN
Timeline · 1 update
  1. resolved May 02, 2026, 07:55 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/1/2026, 11:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice May 2, 2026

HAWAII MAINLAND ADMINISTRATORS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 02, 2026, 07:55 AM UTC
Resolved
May 02, 2026, 07:55 AM UTC
Duration
Affected: HAWAII MAINLAND ADMINISTRATORS
Timeline · 1 update
  1. resolved May 02, 2026, 07:55 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/1/2026, 9:30:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice May 2, 2026

PHYSICIANSUNITED - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 02, 2026, 07:52 AM UTC
Resolved
May 02, 2026, 07:52 AM UTC
Duration
Affected: PHYSICIANSUNITED
Timeline · 1 update
  1. resolved May 02, 2026, 07:52 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/1/2026, 11:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice May 2, 2026

SCANH - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 02, 2026, 07:44 AM UTC
Resolved
May 02, 2026, 07:44 AM UTC
Duration
Affected: SCANH
Timeline · 1 update
  1. resolved May 02, 2026, 07:44 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/2/2026, 3:30:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice May 2, 2026

NALC - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 02, 2026, 07:22 AM UTC
Resolved
May 02, 2026, 09:51 AM UTC
Duration
2h 29m
Affected: NALC
Timeline · 2 updates
  1. identified May 02, 2026, 07:22 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 02, 2026, 09:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 2, 2026

Multiple Payers - SPSCN, Colonial Penn Life, Washington National - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 02, 2026, 07:19 AM UTC
Resolved
May 02, 2026, 07:19 AM UTC
Duration
Affected: SPSCNColonial Penn LifeWashington National
Timeline · 1 update
  1. resolved May 02, 2026, 07:19 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/2/2026, 2:30:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice May 2, 2026

DPWMN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 02, 2026, 05:59 AM UTC
Resolved
May 02, 2026, 05:59 AM UTC
Duration
Affected: DPWMN
Timeline · 1 update
  1. resolved May 02, 2026, 05:59 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 5/1/2026, 9:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice May 2, 2026

Multiple Payers - BCBS LOUISIANA BLUE ADVANTAGE, BCBSLA, BCBS LOUISIANA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
May 02, 2026, 05:09 AM UTC
Resolved
May 02, 2026, 05:09 AM UTC
Duration
Affected: BCBS LOUISIANA BLUE ADVANTAGEBCBSLABCBS LOUISIANA
Timeline · 1 update
  1. resolved May 02, 2026, 05:09 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: As of 5/2/2026, 12:00:00 AM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Read the full incident report →

Notice May 2, 2026

SUTTER HEALTH PLUS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 02, 2026, 03:42 AM UTC
Resolved
May 02, 2026, 03:42 AM UTC
Duration
Affected: SUTTER HEALTH PLUS
Timeline · 1 update
  1. resolved May 02, 2026, 03:42 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/1/2026, 9:30:00 PM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice May 1, 2026

Multiple Payers - HUMANA, 95092 - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Saturday, May 2nd from 11:00:00 PM EDT through 1:00:00 AM EDT Monday, May ...

Detected by Pingoru
May 01, 2026, 11:08 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
30d 16h
Affected: HUMANA95092
Timeline · 1 update
  1. scheduled May 01, 2026, 11:08 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →