Availity incident

IL621 - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on September 6, 2026 affecting IL621, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2026, 04:53 AM UTC
Resolved
Sep 07, 2026, 06:37 AM UTC
Duration
1d 1h
Detected by Pingoru
Sep 06, 2026, 04:53 AM UTC

Affected components

IL621

Update timeline

  1. identified Sep 06, 2026, 04:53 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid response errors.

  2. resolved Sep 07, 2026, 06:37 AM UTC

    This incident has been resolved.