Availity Outage History

Availity major outage · 65 active incidents View live status →

Availity had 464 outages in the last 2 years totaling 6504h 0m of downtime — averaging 19 incidents per month.

There were 464 Availity outages since August 20, 2025 totaling 6504h 0m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://payernetworkstatus.availity.com/status

Notice May 1, 2026

Multiple Payers - DPWMN, MEDICAID MINNESOTA - ALL - Due to scheduled maintenance all transactions will be unavailable Friday, May 1st from 1:00:00 AM EDT through 7:00:00 AM EDT Friday, May 1st.

Detected by Pingoru
May 01, 2026, 11:02 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
30d 16h
Affected: MEDICAID MINNESOTADPWMN
Timeline · 1 update
  1. scheduled May 01, 2026, 11:02 PM UTC

    Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice May 1, 2026

Multiple Payers - BCBS MICHIGAN, 100039 - 270 - Due to scheduled maintenance Eligibility and Benefits Inquiry transactions will be unavailable Friday, May 1st from 8:00:00 PM EDT through 5:00:00 AM EDT Sunday, May 3rd.

Detected by Pingoru
May 01, 2026, 10:47 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
30d 16h
Affected: BCBS MICHIGAN100039
Timeline · 1 update
  1. scheduled May 01, 2026, 10:47 PM UTC

    Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice May 1, 2026

MCLAREN HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 01, 2026, 10:35 PM UTC
Resolved
May 02, 2026, 08:11 AM UTC
Duration
9h 35m
Affected: MCLAREN HEALTH PLAN
Timeline · 2 updates
  1. identified May 01, 2026, 10:35 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 02, 2026, 08:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 1, 2026

MASSACHUSETTS MEDICAID - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
May 01, 2026, 10:29 PM UTC
Resolved
May 01, 2026, 10:29 PM UTC
Duration
Affected: MASSACHUSETTS MEDICAID
Timeline · 1 update
  1. resolved May 01, 2026, 10:29 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: As of 5/1/2026, 5:00:00 PM we are seeing successful transactions. We are considering this issue resolved. Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Read the full incident report →

Notice May 1, 2026

Multiple Payers - POINT C, SAGE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 01, 2026, 10:29 PM UTC
Resolved
May 01, 2026, 10:29 PM UTC
Duration
Affected: POINT CSAGE
Timeline · 1 update
  1. resolved May 01, 2026, 10:29 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: As of 5/1/2026, 9:30:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice May 1, 2026

MCLAREN MEDICAID - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 01, 2026, 05:01 AM UTC
Resolved
May 02, 2026, 09:54 AM UTC
Duration
1d 4h
Affected: MCLAREN MEDICAID
Timeline · 2 updates
  1. identified May 01, 2026, 05:01 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 02, 2026, 09:54 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 1, 2026

COVTY00413 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 01, 2026, 04:52 AM UTC
Resolved
May 04, 2026, 05:04 AM UTC
Duration
3d
Affected: COVTY00413
Timeline · 2 updates
  1. identified May 01, 2026, 04:52 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 05:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 1, 2026

Multiple Payers - LA CARE HEALTH PLAN, AETNA SENIOR SUPPLEMENTAL INSURANCE, SANA BENEFITS, PACIFICSOURCE HEALTH PLANS, VIVA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 01, 2026, 04:50 AM UTC
Resolved
May 02, 2026, 09:57 AM UTC
Duration
1d 5h
Affected: LA CARE HEALTH PLANAETNA SENIOR SUPPLEMENTAL INSURANCESANA BENEFITSPACIFICSOURCE HEALTH PLANSVIVA
Timeline · 2 updates
  1. identified May 01, 2026, 04:50 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 02, 2026, 09:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 1, 2026

NETWORK HEALTH INSURANCE CORPORATION MEDICARE NHIC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 01, 2026, 04:35 AM UTC
Resolved
May 02, 2026, 09:58 AM UTC
Duration
1d 5h
Affected: NETWORK HEALTH INSURANCE CORPORATION MEDICARE NHIC
Timeline · 2 updates
  1. identified May 01, 2026, 04:35 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 02, 2026, 09:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 1, 2026

USAA LIFE INSURANCE COMPANY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 01, 2026, 04:23 AM UTC
Resolved
May 02, 2026, 11:09 PM UTC
Duration
1d 18h
Affected: USAA LIFE INSURANCE COMPANY
Timeline · 2 updates
  1. identified May 01, 2026, 04:23 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 02, 2026, 11:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 1, 2026

CENTRAL RESERVE LIFE INSURANCE COMPANY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
May 01, 2026, 03:14 AM UTC
Resolved
May 03, 2026, 06:55 AM UTC
Duration
2d 3h
Affected: CENTRAL RESERVE LIFE INSURANCE COMPANY
Timeline · 2 updates
  1. identified May 01, 2026, 03:14 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 03, 2026, 06:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 30, 2026

IHCP - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 30, 2026, 10:42 PM UTC
Resolved
May 01, 2026, 04:09 AM UTC
Duration
5h 27m
Affected: IHCP
Timeline · 2 updates
  1. identified Apr 30, 2026, 10:42 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 01, 2026, 04:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 30, 2026

ODM DUALS PAYER ID (MEDICAL & BH CLAIMS) - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 30, 2026, 06:13 PM UTC
Resolved
Apr 30, 2026, 10:13 PM UTC
Duration
3h 59m
Affected: ODM DUALS PAYER ID (MEDICAL & BH CLAIMS)
Timeline · 2 updates
  1. identified Apr 30, 2026, 06:13 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 30, 2026, 10:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 29, 2026

Multiple Payers - 60054, AETNA, ALLINA HEALTH, SUTTER HEALTH AETNA, BANNER HEALTH, TEXAS HEALTH, INNOVATION HEALTH - Multiple Transactions - Due to scheduled maintenance, Submitters of Real Time Eligibility and Claim Status Inquiry transactions may exp...

Detected by Pingoru
Apr 29, 2026, 10:18 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
32d 16h
Affected: AETNA60054BANNER HEALTHALLINA HEALTHSUTTER HEALTH AETNATEXAS HEALTHINNOVATION HEALTH
Timeline · 1 update
  1. scheduled Apr 29, 2026, 10:18 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 29, 2026

Multiple Payers - HUMANA, HUMANA HMO, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE, Humana Dental Non Claims, HUMANA, 95092, CAREPLUS - Multiple Transactions - Claims, Eligibility & Benefit, Claim Status, Auth/Referral transactions will be unavailab...

Detected by Pingoru
Apr 29, 2026, 10:17 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
32d 16h
Affected: HUMANA LONG TERM CAREHUMANAHUMANA HMOHUMANA BEHAVIORAL HEALTH95092CAREPLUSHumana Dental Non Claims
Timeline · 1 update
  1. scheduled Apr 29, 2026, 10:17 PM UTC

    We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral, HCSR Referral, Professional Claims and Facility Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 29, 2026

AVMED - Health Care Services Inquiry - Health Care Services Inquiry transactions are experiencing intermittent failures.

Detected by Pingoru
Apr 29, 2026, 10:16 PM UTC
Resolved
Apr 30, 2026, 01:40 AM UTC
Duration
3h 24m
Affected: AVMED
Timeline · 2 updates
  1. identified Apr 29, 2026, 10:16 PM UTC

    We are seeing Health Care Services Inquiry transactions failing with AV07 errors. Customers are receiving AV07 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 30, 2026, 01:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 29, 2026

Multiple Payers - HUMANA, HUMANA HMO, HUMANA LONG TERM CARE, HUMANA, 95092, CAREPLUS - Multiple Transactions - Claims transactions will be unavailable from Fri, 5/1/2026, at 11:00pm ET to Sat, 5/2/2026, at 1:00am ET. Claims submitted during this time...

Detected by Pingoru
Apr 29, 2026, 10:14 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
32d 16h
Affected: HUMANA LONG TERM CAREHUMANAHUMANA HMO95092CAREPLUS
Timeline · 1 update
  1. scheduled Apr 29, 2026, 10:14 PM UTC

    We are seeing Facility Claims and Professional Claims transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 29, 2026

Multiple Payers - BCBS SOUTH CAROLINA, BCBS South Carolina, BCBS SOUTH CAROLINA, TRICARE WEST REGION, PGBA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable...

Detected by Pingoru
Apr 29, 2026, 10:13 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
32d 16h
Affected: BCBS SOUTH CAROLINAPGBABCBS South CarolinaTRICARE WEST REGION
Timeline · 1 update
  1. scheduled Apr 29, 2026, 10:13 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →

Notice April 29, 2026

BLUE CROSS COMMUNITY OPTIONS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 29, 2026, 10:13 PM UTC
Resolved
Apr 30, 2026, 11:29 PM UTC
Duration
1d 1h
Affected: BLUE CROSS COMMUNITY OPTIONS
Timeline · 2 updates
  1. identified Apr 29, 2026, 10:13 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with invalid responses. Customers are receiving VT06_036 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 30, 2026, 11:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 29, 2026

BCBS MISSISSIPPI - 270 - Eligibility and Benefits Inquiry transactions are now processing normally.

Detected by Pingoru
Apr 29, 2026, 10:12 PM UTC
Resolved
Apr 29, 2026, 10:12 PM UTC
Duration
Affected: BCBS MISSISSIPPI
Timeline · 1 update
  1. resolved Apr 29, 2026, 10:12 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Read the full incident report →

Notice April 29, 2026

CAPITAL HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 29, 2026, 06:02 PM UTC
Resolved
Apr 29, 2026, 06:02 PM UTC
Duration
Affected: CAPITAL HEALTH PLAN
Timeline · 1 update
  1. resolved Apr 29, 2026, 06:02 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: As of 4/29/2026, 11:30:00 AM we are seeing successful transactions. We are considering this issue resolved. We are researching internally Availity continues to monitor for resolution.

Read the full incident report →

Notice April 29, 2026

Multiple Payers - CAPITALBLUECROSS, BC PENNSYLVANIA CAPITAL - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 29, 2026, 12:49 PM UTC
Resolved
Apr 29, 2026, 10:12 PM UTC
Duration
9h 22m
Affected: CAPITALBLUECROSSBC PENNSYLVANIA CAPITAL
Timeline · 2 updates
  1. identified Apr 29, 2026, 12:49 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeouts. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 29, 2026, 10:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 29, 2026

BCBS MISSISSIPPI - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Detected by Pingoru
Apr 29, 2026, 12:31 PM UTC
Resolved
Apr 30, 2026, 11:49 PM UTC
Duration
1d 11h
Affected: BCBS MISSISSIPPI
Timeline · 2 updates
  1. identified Apr 29, 2026, 12:31 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Apr 30, 2026, 11:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 28, 2026

CARESOURCE - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Tuesday, April 28th from 5:00:00 PM EDT through 8:00:00 PM EDT Tuesday, April 28th.

Detected by Pingoru
Apr 28, 2026, 09:58 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
33d 17h
Affected: HUMANA-CARESOURCECARESOURCE OF OHIOCARESOURCE OF INDIANACARESOURCE OF WEST VIRGINIACARESOURCE OF GEORGIA
Timeline · 1 update
  1. scheduled Apr 28, 2026, 09:58 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Read the full incident report →