Availity incident

Multiple Payers - MUTUAL OF OMAHA, MOONE - Multiple Transactions - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on September 9, 2026 affecting MUTUAL OF OMAHA and MOONE, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2026, 02:21 PM UTC
Resolved
Sep 09, 2026, 04:18 PM UTC
Duration
1h 56m
Detected by Pingoru
Sep 09, 2026, 02:21 PM UTC

Affected components

MUTUAL OF OMAHAMOONE

Update timeline

  1. identified Sep 09, 2026, 02:21 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing due to timing out.

  2. resolved Sep 09, 2026, 04:18 PM UTC

    This incident has been resolved.