Availity incident

Cigna Healthcare-Medicare Advantage - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on September 8, 2026 affecting Cigna Healthcare-Medicare Advantage, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2026, 04:11 PM UTC
Resolved
Sep 08, 2026, 06:38 PM UTC
Duration
2h 27m
Detected by Pingoru
Sep 08, 2026, 04:11 PM UTC

Affected components

Cigna Healthcare-Medicare Advantage

Update timeline

  1. identified Sep 08, 2026, 04:11 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with Timeout/Invalid Response Received errors.

  2. resolved Sep 08, 2026, 06:38 PM UTC

    This incident has been resolved.