Availity incident
NEHEN - Neighborhood Health Plans - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Availity experienced a notice incident on September 5, 2026 affecting NEHEN - Neighborhood Health Plans, lasting 17h 3m. The incident has been resolved; the full update timeline is below.
Affected components
NEHEN - Neighborhood Health Plans
Update timeline
- identified Sep 05, 2026, 09:47 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.
- resolved Sep 06, 2026, 02:50 AM UTC
This incident has been resolved.