Is AudienceView down?
Last checked 8m agoNo incidents right now.
AudienceView is operational right now. Last checked 8m ago; the most recent incident resolved 21d ago.
Real-time AudienceView status, recent outages, and incident history — pulled directly from AudienceView's official status page at https://professional-status.audienceview.com every 5 minutes. Pingoru tracks 9 AudienceView services and has captured 3 incidents in the last 90 days (98.89% uptime). Get email, Slack, Discord, or webhook alerts the moment AudienceView reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Sell and Sell+Payment Processing
Timeline · 3 updates
- investigating · Jul 05, 2026, 06:32 PM UTC
We are investigating intermittent timeout issues affecting payment processing and patron record searches for multiple clients. Users may experience delays or timeout errors when submitting transactions. Our Engineering team is actively investigating and monitoring the situation. We appreciate your patience and understanding while we work to resolve this issue.
- investigating · Jul 06, 2026, 03:28 PM UTC
Our Engineering team is continuing to actively investigate the intermittent timeout issues affecting payment processing and patron record searches. While the issue remains under investigation, it continues to be treated as a high priority. Thank you for your patience and understanding.
- resolved · Jul 08, 2026, 02:46 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 2 updates
- monitoring · Jun 22, 2026, 04:30 PM UTC
We are aware of a security incident involving Klue, a third-party market intelligence platform that AudienceView uses to track industry news and insights, which integrates with Salesforce (our CRM system). This incident has affected many organizations, including AudienceView. This incident is isolated to the Klue-Salesforce integration and does not involve AudienceView products or production systems. AudienceView systems remain secure and fully operational. Our investigation into the incident remains ongoing. However, our review to date indicates that the following information was likely impacted: business contact information (name and work email) contained within the AudienceView Klue-Salesforce Integration. To our knowledge it does not contain product data or consumer (patron) data. Upon notification of the incident by Klue, we immediately disabled the affected integration and revoked its access to the CRM. This is a third‑party incident which did not impact AudienceView’s internal systems. We are actively monitoring the situation and are working closely with Salesforce and Klue to determine the full scope of the incident. For additional details, please refer to the recent Klue article (https://status.salesforce.com/generalmessages/20000257) or the Salesforce status page (https://status.salesforce.com/). If you have questions, please contact us at [email protected].
- resolved · Jun 29, 2026, 04:35 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Sell and Sell+Client HomeConsumer InterfacePayment ProcessingSeries ManagementReportingCommunicationsOrder ManagementLearning Portal
Timeline · 2 updates
- investigating · Jun 12, 2026, 09:22 PM UTC
We’ll be performing vital system maintenance on Monday, June 15 at 3:00 AM EST. We expect approximately 30 minutes of downtime. Thank you for your patience and understanding while we complete this necessary work.
- resolved · Jun 15, 2026, 01:14 PM UTC
The maintenance window is complete.
Latest: The maintenance window is complete.
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- Started Jul 05, 2026, 06:32 PM UTC · Resolved Jul 08, 2026, 02:46 PM UTC · 2d 20h
- Started Jun 22, 2026, 04:30 PM UTC · Resolved Jun 29, 2026, 04:35 PM UTC · 7d
- Started Jun 12, 2026, 09:22 PM UTC · Resolved Jun 15, 2026, 01:14 PM UTC · 2d 15h