Is AudienceView down?
Last checked 4m agoNo incidents right now.
AudienceView is operational right now. Last checked 4m ago; the most recent incident resolved 19d ago.
Real-time AudienceView status, recent outages, and incident history: pulled directly from AudienceView's official status page at professional-status.audienceview.com every 5 minutes. Pingoru tracks 9 AudienceView services and has captured 1 incident in the last 90 days (99.81% uptime). Get email, Slack, Discord, or webhook alerts the moment AudienceView reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Payment Processing
Timeline · 3 updates
- investigating · Oct 09, 2026, 05:08 PM UTC
We are currently aware of an outage affecting CardConnect, which may impact payment processing for clients using this gateway. We are monitoring the situation and will share additional information as it becomes available.
- monitoring · Oct 09, 2026, 05:19 PM UTC
Service has been restored by CardConnect and they are monitoring results. Merchants utilizing credit card terminals may need to power cycle their device to restore connectivity.
- resolved · Oct 09, 2026, 08:38 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Incident record
Since April 2026 · Statuspage by Atlassian · 9 components checked every 5 minutesThe longest incident in the last year, Hard Ticket Printing Issues on March 20, 2026, ran for 13 days.
Most affected components, last 12 months
- Sell and Sell+6
- Consumer Interface5
- Order Management4
- Payment Processing4
- Client Home2
Latest incidents
- CardConnect outage causing payment processing issues
We are currently aware of an outage affecting CardConnect, which may impact payment processing for clients using this gateway. We are monitoring the situation…
- Intermittent Payment Processing Slowness and Timeouts
We are investigating intermittent timeout issues affecting payment processing and patron record searches for multiple clients. Users may experience delays or…
- Third-Party Security Incident – Klue-Salesforce Integration
We are aware of a security incident involving Klue, a third-party market intelligence platform that AudienceView uses to track industry news and insights…
- Started Oct 09, 2026, 05:08 PM UTC · Resolved Oct 09, 2026, 08:38 PM UTC · 3h 30m