- Detected by Pingoru
- Sep 11, 2026, 07:46 AM UTC
- Resolved
- Sep 11, 2026, 08:37 AM UTC
- Duration
- 51m
Affected: Jira Service Management Web
Timeline · 3 updates
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investigating Sep 11, 2026, 07:46 AM UTC
We are investigating reports of an issue affecting Jira Software and Jira Service Management. Affected users may experience errors or delays when loading issue views and viewing boards. We are working to identify the root cause and will provide an update as more information becomes available.
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monitoring Sep 11, 2026, 08:06 AM UTC
A mitigation has been deployed, and we are observing recovery across Jira Software and Jira Service Management issue views and boards. Our engineering teams are closely monitoring the environment to ensure sustained stability. We will provide another update once full resolution is confirmed or within 60 minutes.
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resolved Sep 11, 2026, 08:37 AM UTC
On 11 September 2026, Between 07:02 UTC and 07:56 UTC, some Jira Software and Jira Service Management users may have experienced degraded performance and errors when accessing Work Items and Boards. The issue has now been resolved, and all services are operating normally.
Read the full incident report →
- Detected by Pingoru
- Sep 11, 2026, 07:46 AM UTC
- Resolved
- Sep 11, 2026, 08:37 AM UTC
- Duration
- 51m
Affected: Jira Service Management Web
Timeline · 3 updates
-
investigating Sep 11, 2026, 07:46 AM UTC
We are investigating reports of an issue affecting Jira Software and Jira Service Management. Affected users may experience errors or delays when loading issue views and viewing boards. We are working to identify the root cause and will provide an update as more information becomes available.
-
monitoring Sep 11, 2026, 08:06 AM UTC
A mitigation has been deployed, and we are observing recovery across Jira Software and Jira Service Management issue views and boards. Our engineering teams are closely monitoring the environment to ensure sustained stability. We will provide another update once full resolution is confirmed or within 60 minutes.
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resolved Sep 11, 2026, 08:37 AM UTC
On 11 September 2026, Between 07:02 UTC and 07:56 UTC, some Jira Software and Jira Service Management users may have experienced degraded performance and errors when accessing Work Items and Boards. The issue has now been resolved, and all services are operating normally.
Read the full incident report →
- Detected by Pingoru
- Sep 11, 2026, 07:46 AM UTC
- Resolved
- Sep 11, 2026, 08:37 AM UTC
- Duration
- 51m
Affected: Viewing content
Timeline · 3 updates
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investigating Sep 11, 2026, 07:46 AM UTC
We are investigating reports of an issue affecting Jira Software and Jira Service Management. Affected users may experience errors or delays when loading issue views and viewing boards. We are working to identify the root cause and will provide an update as more information becomes available.
-
monitoring Sep 11, 2026, 08:06 AM UTC
A mitigation has been deployed, and we are observing recovery across Jira Software and Jira Service Management issue views and boards. Our engineering teams are closely monitoring the environment to ensure sustained stability. We will provide another update once full resolution is confirmed or within 60 minutes.
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resolved Sep 11, 2026, 08:37 AM UTC
On 11 September 2026, Between 07:02 UTC and 07:56 UTC, some Jira Software and Jira Service Management users may have experienced degraded performance and errors when accessing Work Items and Boards. The issue has now been resolved, and all services are operating normally.
Read the full incident report →
- Detected by Pingoru
- Sep 11, 2026, 06:31 AM UTC
- Resolved
- Sep 11, 2026, 08:00 AM UTC
- Duration
- 1h 28m
Affected: WebsiteAPIGit via SSHGit via HTTPSPipelines
Timeline · 3 updates
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investigating Sep 11, 2026, 06:31 AM UTC
Bitbucket Cloud is experiencing an intermittent reliability issue affecting some users. The issue is impacting pull requests, commits view, related Bitbucket pages, and some Pipelines activity. Users may see pages fail to load, time out, or continue spinning without completing. We will provide further updates within an hour, or sooner if we have significant progress to share.
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monitoring Sep 11, 2026, 07:27 AM UTC
We have identified the root cause of this incident and taken corrective steps to address it, with some improvements observed. We continue to monitor the situation to ensure stability.
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resolved Sep 11, 2026, 08:00 AM UTC
On September 11 2026, between 5:30 UTC and 6:45 UTC, users experienced intermittent reliability issue that affected pull requests, commits view, related Bitbucket pages, and some Pipelines activity. Users may have also seen pages fail to load and timed out. The issue is now resolved and services have been restored to normal operation for all the affected customers.
Read the full incident report →
- Detected by Pingoru
- Sep 03, 2026, 03:57 PM UTC
- Resolved
- Sep 03, 2026, 05:02 PM UTC
- Duration
- 1h 4m
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 4 updates
Read the full incident report →
- Detected by Pingoru
- Sep 03, 2026, 02:20 PM UTC
- Resolved
- Sep 03, 2026, 05:03 PM UTC
- Duration
- 2h 43m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 4 updates
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investigating Sep 03, 2026, 02:20 PM UTC
We are investigating an issue impacting Jira Service Management. Affected users may experience errors or slowness when viewing or interacting with the Affected Services field. Our teams are actively investigating the root cause. We will provide the next update in the next 1 hour, or sooner.
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investigating Sep 03, 2026, 03:20 PM UTC
We have identified the cause of the issue affecting Jira Service Management and are currently deploying a fix. We expect to see recovery shortly and will continue to monitor the situation closely. We will provide the next update in 60 minutes, or sooner if there is a material update.
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monitoring Sep 03, 2026, 04:15 PM UTC
The performance degradation of Jira Service Management has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.
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resolved Sep 03, 2026, 05:03 PM UTC
On September 3, 2026, some Jira Service Management users may have experienced errors viewing the Affected Services field or performance degradation on the web. The issue has now been resolved, and the service is operating normally for all affected customers.
Read the full incident report →
- Detected by Pingoru
- Sep 03, 2026, 02:20 PM UTC
- Resolved
- Sep 03, 2026, 05:03 PM UTC
- Duration
- 2h 43m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 4 updates
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investigating Sep 03, 2026, 02:20 PM UTC
We are investigating an issue impacting Jira Service Management. Affected users may experience errors or slowness when viewing or interacting with the Affected Services field. Our teams are actively investigating the root cause. We will provide the next update in the next 1 hour, or sooner.
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investigating Sep 03, 2026, 03:20 PM UTC
We have identified the cause of the issue affecting Jira Service Management and are currently deploying a fix. We expect to see recovery shortly and will continue to monitor the situation closely. We will provide the next update in 60 minutes, or sooner if there is a material update.
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monitoring Sep 03, 2026, 04:15 PM UTC
The performance degradation of Jira Service Management has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.
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resolved Sep 03, 2026, 05:03 PM UTC
On September 3, 2026, some Jira Service Management users may have experienced errors viewing the Affected Services field or performance degradation on the web. The issue has now been resolved, and the service is operating normally for all affected customers.
Read the full incident report →
- Detected by Pingoru
- Sep 02, 2026, 03:09 AM UTC
- Resolved
- Sep 02, 2026, 03:17 AM UTC
- Duration
- 8m
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQLForge MonetisationForge Feature Flags EvaluationsForge Object Store
Timeline · 2 updates
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investigating Sep 02, 2026, 03:09 AM UTC
We are investigating reports of Forge developer installation requests failing intermittently with 'InstallationRequestFailedError' message. We will share more information within the next 1 hour or sooner.
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resolved Sep 02, 2026, 03:17 AM UTC
We have identified the cause of the issue impacting installation requests and deployed a fix. The issue is now resolved, and the service is operating normally for all affected customers.
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2026, 05:09 PM UTC
- Resolved
- Sep 01, 2026, 09:35 PM UTC
- Duration
- 4h 26m
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 5 updates
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investigating Sep 01, 2026, 05:09 PM UTC
We are actively investigating reports of performance degradation affecting forms functionality. We will share updates here as more information is available.
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identified Sep 01, 2026, 06:27 PM UTC
We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience forms not working as expected. We will continue to share additional updates here as more information is available.
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identified Sep 01, 2026, 08:33 PM UTC
Our teams continue to work on the mitigation. We will continue to share additional updates here as more information is available.
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monitoring Sep 01, 2026, 09:24 PM UTC
The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.
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resolved Sep 01, 2026, 09:35 PM UTC
On September 1, some JIRA users may have experienced performance degradation affecting forms functionality. The issue has now been resolved, and the service is operating normally for all affected customers.
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2026, 10:11 AM UTC
- Resolved
- Sep 01, 2026, 11:44 AM UTC
- Duration
- 1h 32m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 2 updates
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monitoring Sep 01, 2026, 10:11 AM UTC
We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor. We will provide the next update in the next 1 hour, or sooner if there is a material update.
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resolved Sep 01, 2026, 11:44 AM UTC
On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers.
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2026, 10:11 AM UTC
- Resolved
- Sep 01, 2026, 11:44 AM UTC
- Duration
- 1h 32m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 2 updates
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monitoring Sep 01, 2026, 10:11 AM UTC
We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor. We will provide the next update in the next 1 hour, or sooner if there is a material update.
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resolved Sep 01, 2026, 11:44 AM UTC
On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers.
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2026, 09:12 AM UTC
- Resolved
- Sep 01, 2026, 11:44 AM UTC
- Duration
- 2h 31m
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 3 updates
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investigating Sep 01, 2026, 09:12 AM UTC
We are aware of an issue impacting Jira Work Item transitions. Affected users may experience errors when attempting to transition issues. Our teams are actively investigating the root cause. We will provide the next update in 60 minutes, or sooner if there is a material update.
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monitoring Sep 01, 2026, 10:11 AM UTC
We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor. We will provide the next update in the next 1 hour, or sooner if there is a material update.
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resolved Sep 01, 2026, 11:44 AM UTC
On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers.
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2026, 09:12 AM UTC
- Resolved
- Sep 01, 2026, 11:44 AM UTC
- Duration
- 2h 31m
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 3 updates
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investigating Sep 01, 2026, 09:12 AM UTC
We are aware of an issue impacting Jira Work Item transitions. Affected users may experience errors when attempting to transition issues. Our teams are actively investigating the root cause. We will provide the next update in 60 minutes, or sooner if there is a material update.
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monitoring Sep 01, 2026, 10:11 AM UTC
We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor. We will provide the next update in the next 1 hour, or sooner if there is a material update.
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resolved Sep 01, 2026, 11:44 AM UTC
On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers.
Read the full incident report →
- Detected by Pingoru
- Sep 01, 2026, 09:12 AM UTC
- Resolved
- Sep 01, 2026, 11:44 AM UTC
- Duration
- 2h 31m
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 3 updates
-
investigating Sep 01, 2026, 09:12 AM UTC
We are aware of an issue impacting Jira Work Item transitions. Affected users may experience errors when attempting to transition issues. Our teams are actively investigating the root cause. We will provide the next update in 60 minutes, or sooner if there is a material update.
-
monitoring Sep 01, 2026, 10:11 AM UTC
We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor. We will provide the next update in the next 1 hour, or sooner if there is a material update.
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resolved Sep 01, 2026, 11:44 AM UTC
On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers.
Read the full incident report →
- Detected by Pingoru
- Aug 31, 2026, 06:28 PM UTC
- Resolved
- Sep 01, 2026, 05:18 AM UTC
- Duration
- 10h 49m
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 3 updates
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identified Aug 31, 2026, 06:28 PM UTC
Impact
-
monitoring Sep 01, 2026, 12:47 AM UTC
Jira Incoming Emails are experiencing elevated failures when fetching mail from Microsoft accounts. This affects email-based creation and updates of Jira work items. Users may see 500 internal server errors when email fetch attempts occur. We are tracking updates from Microsoft and continuing to review the impact. These updates are available publicly via https://status.cloud.microsoft/
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resolved Sep 01, 2026, 05:18 AM UTC
We're now seeing full recovery across Atlassian services that have been impacted, and this incident is now resolved. For those continuing to experience issues relating to this incident we encourage you to please check https://status.cloud.microsoft/ as they continue to provide further updates about additional services.
Read the full incident report →
- Detected by Pingoru
- Aug 27, 2026, 10:26 AM UTC
- Resolved
- Sep 03, 2026, 06:06 AM UTC
- Duration
- 6d 19h
Affected: Outgoing Integration FlowOutgoing Integration Flow
Timeline · 6 updates
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identified Aug 27, 2026, 10:26 AM UTC
On August 19, 2026, we identified an issue affecting the delivery of Microsoft Teams notifications for Opsgenie standalone customers. The root cause has been identified and our teams are working with our partners to resolve this issue. This issue does not impact Jira Service Management Operations customers. We will provide the next update in 24 hours.
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identified Aug 28, 2026, 10:38 AM UTC
Our teams continue to work with our partners towards resolving the Microsoft Teams notification delivery issue for Opsgenie standalone customers. We will provide the next update in 72 hours or sooner if we have a material update.
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identified Aug 31, 2026, 10:29 AM UTC
Our teams continue to work with our partners, towards resolving the Microsoft Teams notification delivery issue for Opsgenie standalone customers. We will provide the next update in 24 hours, or sooner if there is a significant update.
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identified Sep 01, 2026, 10:16 AM UTC
Our teams continue to work with our partners towards resolving the Microsoft Teams notification delivery issue for Opsgenie standalone customers. We will provide the next update in 24 hours, or sooner if there is a significant update.
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identified Sep 02, 2026, 10:17 AM UTC
Our teams continue to work with our partners towards resolving the Microsoft Teams notification delivery issue for Opsgenie standalone customers. We will provide the next update in 24 hours, or sooner if there is a significant update.
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resolved Sep 03, 2026, 06:06 AM UTC
On August 19, we identified an issue affecting the delivery of Microsoft Teams notifications for Opsgenie standalone customers. The root cause was attributed to an operational error caused by our external partner, and they have taken corrective measures to restore services. If you are still experiencing issues, please follow these steps to restore your integration: https://support.atlassian.com/opsgenie/docs/restore-the-opsgenie-microsoft-teams-v2-integration/. If you require further assistance, please reach out to Atlassian Support via support.atlassian.com/contact.
Read the full incident report →
- Detected by Pingoru
- Aug 27, 2026, 04:22 AM UTC
- Resolved
- Aug 27, 2026, 05:16 AM UTC
- Duration
- 53m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 6 updates
Read the full incident report →
- Detected by Pingoru
- Aug 27, 2026, 04:22 AM UTC
- Resolved
- Aug 27, 2026, 05:16 AM UTC
- Duration
- 53m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 6 updates
Read the full incident report →
- Detected by Pingoru
- Aug 27, 2026, 04:22 AM UTC
- Resolved
- Aug 27, 2026, 05:16 AM UTC
- Duration
- 53m
Affected: View ContentiOS AppCreate and EditAndroid AppCommentsAuthentication and User ManagementSearchAdministrationNotificationsMarketplace AppsPurchasing & LicensingSignupConfluence AutomationsCloud to Cloud Migrations - Copy Product DataServer to Cloud Migrations - Copy Product Data
Timeline · 6 updates
Read the full incident report →
- Detected by Pingoru
- Aug 27, 2026, 04:22 AM UTC
- Resolved
- Aug 27, 2026, 05:16 AM UTC
- Duration
- 53m
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 6 updates
Read the full incident report →
- Detected by Pingoru
- Aug 25, 2026, 10:58 AM UTC
- Resolved
- Aug 25, 2026, 11:11 AM UTC
- Duration
- 12m
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQLForge MonetisationForge Feature Flags EvaluationsForge Object Store
Timeline · 2 updates
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monitoring Aug 25, 2026, 10:58 AM UTC
A fix has been successfully deployed for the issue affecting scheduled triggers (5-minute intervals) for some Marketplace apps. We continue to monitor the situation and should be fully recovered soon. We should be able to provide more updates in the one hour.
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resolved Aug 25, 2026, 11:11 AM UTC
On Aug 25th, 2026, between 08:12 UTC and 11:03 UTC, some Marketplace apps may have experienced scheduled triggers (5-minute intervals) not firing as expected. The issue has now been resolved and the 5-minute scheduled triggers are operating normally for all customers.
Read the full incident report →
- Detected by Pingoru
- Aug 25, 2026, 08:42 AM UTC
- Resolved
- Aug 25, 2026, 02:33 PM UTC
- Duration
- 5h 51m
Affected: View ContentiOS AppCreate and EditAndroid AppCommentsAuthentication and User ManagementSearchAdministrationNotificationsMarketplace AppsPurchasing & LicensingSignupConfluence AutomationsCloud to Cloud Migrations - Copy Product DataServer to Cloud Migrations - Copy Product Data
Timeline · 5 updates
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investigating Aug 25, 2026, 08:42 AM UTC
We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and slack notifications for Jira, JSM and Confluence. Our teams are investigating the issue and more information will be shared within the next 1 hour.
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investigating Aug 25, 2026, 09:44 AM UTC
Our teams have identified the impacted regions and are actively working to mitigate the issue. We will provide further updates within an hour, or sooner if we have significant progress to share.
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investigating Aug 25, 2026, 10:49 AM UTC
Our teams have taken few corrective measures to mitigate the issue in one of the impacted regions and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered. We will provide further updates within next two hours, or sooner if we have significant progress to share.
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monitoring Aug 25, 2026, 01:01 PM UTC
Our teams continue to mitigate the issue and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered. We will provide further updates within next two hours, or sooner if we have significant progress to share.
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resolved Aug 25, 2026, 02:33 PM UTC
On 25th Aug 2026, some users may have experienced increased latency in email, mobile and slack notifications. The issue has now been resolved, and the service is operating normally for all customers.
Read the full incident report →
- Detected by Pingoru
- Aug 25, 2026, 08:42 AM UTC
- Resolved
- Aug 25, 2026, 02:33 PM UTC
- Duration
- 5h 51m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 5 updates
-
investigating Aug 25, 2026, 08:42 AM UTC
We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and slack notifications for Jira, JSM and Confluence. Our teams are investigating the issue and more information will be shared within the next 1 hour.
-
investigating Aug 25, 2026, 09:44 AM UTC
Our teams have identified the impacted regions and are actively working to mitigate the issue. We will provide further updates within an hour, or sooner if we have significant progress to share.
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investigating Aug 25, 2026, 10:49 AM UTC
Our teams have taken few corrective measures to mitigate the issue in one of the impacted regions and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered. We will provide further updates within next two hours, or sooner if we have significant progress to share.
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monitoring Aug 25, 2026, 01:01 PM UTC
Our teams continue to mitigate the issue and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered. We will provide further updates within next two hours, or sooner if we have significant progress to share.
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resolved Aug 25, 2026, 02:33 PM UTC
On 25th Aug 2026, some users may have experienced increased latency in email, mobile and slack notifications. The issue has now been resolved, and the service is operating normally for all customers.
Read the full incident report →
- Detected by Pingoru
- Aug 25, 2026, 08:42 AM UTC
- Resolved
- Aug 25, 2026, 02:33 PM UTC
- Duration
- 5h 51m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 5 updates
-
investigating Aug 25, 2026, 08:42 AM UTC
We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and slack notifications for Jira, JSM and Confluence. Our teams are investigating the issue and more information will be shared within the next 1 hour.
-
investigating Aug 25, 2026, 09:44 AM UTC
Our teams have identified the impacted regions and are actively working to mitigate the issue. We will provide further updates within an hour, or sooner if we have significant progress to share.
-
investigating Aug 25, 2026, 10:49 AM UTC
Our teams have taken few corrective measures to mitigate the issue in one of the impacted regions and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered. We will provide further updates within next two hours, or sooner if we have significant progress to share.
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monitoring Aug 25, 2026, 01:01 PM UTC
Our teams continue to mitigate the issue and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered. We will provide further updates within next two hours, or sooner if we have significant progress to share.
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resolved Aug 25, 2026, 02:33 PM UTC
On 25th Aug 2026, some users may have experienced increased latency in email, mobile and slack notifications. The issue has now been resolved, and the service is operating normally for all customers.
Read the full incident report →
- Detected by Pingoru
- Aug 25, 2026, 08:42 AM UTC
- Resolved
- Aug 25, 2026, 02:33 PM UTC
- Duration
- 5h 51m
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 5 updates
-
investigating Aug 25, 2026, 08:42 AM UTC
We are actively investigating reports of performance degradation resulting in increased latency for email, mobile, and slack notifications for Jira, JSM and Confluence. Our teams are investigating the issue and more information will be shared within the next 1 hour.
-
investigating Aug 25, 2026, 09:44 AM UTC
Our teams have identified the impacted regions and are actively working to mitigate the issue. We will provide further updates within an hour, or sooner if we have significant progress to share.
-
investigating Aug 25, 2026, 10:49 AM UTC
Our teams have taken few corrective measures to mitigate the issue in one of the impacted regions and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered. We will provide further updates within next two hours, or sooner if we have significant progress to share.
-
monitoring Aug 25, 2026, 01:01 PM UTC
Our teams continue to mitigate the issue and are observing some improvements. We continue to monitor the situation and will take necessary actions until the incident is fully recovered. We will provide further updates within next two hours, or sooner if we have significant progress to share.
-
resolved Aug 25, 2026, 02:33 PM UTC
On 25th Aug 2026, some users may have experienced increased latency in email, mobile and slack notifications. The issue has now been resolved, and the service is operating normally for all customers.
Read the full incident report →
