Atlassian incident · via Jira Software
Degraded performance of JIRA
Atlassian experienced a minor incident on September 1, 2026 affecting Viewing content and Create and edit and 1 more component, lasting 4h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 01, 2026, 05:09 PM UTC
We are actively investigating reports of performance degradation affecting forms functionality. We will share updates here as more information is available.
- identified Sep 01, 2026, 06:27 PM UTC
We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience forms not working as expected. We will continue to share additional updates here as more information is available.
- identified Sep 01, 2026, 08:33 PM UTC
Our teams continue to work on the mitigation. We will continue to share additional updates here as more information is available.
- monitoring Sep 01, 2026, 09:24 PM UTC
The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.
- resolved Sep 01, 2026, 09:35 PM UTC
On September 1, some JIRA users may have experienced performance degradation affecting forms functionality. The issue has now been resolved, and the service is operating normally for all affected customers.