Atlassian incident · via Jira Work Management
Jira - Work Item transition failures
Atlassian experienced a minor incident on September 1, 2026 affecting Viewing content and Create and edit and 1 more component, lasting 2h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 01, 2026, 09:12 AM UTC
We are aware of an issue impacting Jira Work Item transitions. Affected users may experience errors when attempting to transition issues. Our teams are actively investigating the root cause. We will provide the next update in 60 minutes, or sooner if there is a material update.
- monitoring Sep 01, 2026, 10:11 AM UTC
We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor. We will provide the next update in the next 1 hour, or sooner if there is a material update.
- resolved Sep 01, 2026, 11:44 AM UTC
On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers.