Atlassian Outage History

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Atlassian had 653 outages in the last 2 years totaling 49h 15m of downtime — averaging 27 incidents per month.

There were 653 Atlassian outages since October 1, 2024 totaling 49h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.atlassian.com · Aggregated across Atlassian products

Critical September 28, 2026 via Atlassian Developer

Service Disruption: Marketplace App Version Publishing

Detected by Pingoru
Sep 28, 2026, 06:48 AM UTC
Resolved
Sep 28, 2026, 07:59 AM UTC
Duration
1h 10m
Affected: App submissions
Timeline · 2 updates
  1. investigating Sep 28, 2026, 06:48 AM UTC

    Impact Marketplace app publishing is failing for some users in the Marketplace console. Affected users may see a generic Version publish failed message when trying to make a new app or app version public. Dozens of app publish attempts have been affected. Current Status The team is working to restore the approval flow used by the Marketplace console and is validating the service after redeployment. The issue is being investigated alongside recent changes made in internal support services. Next Steps Next communication will be sent in 60 minutes, or sooner if there is a significant update.

  2. resolved Sep 28, 2026, 07:59 AM UTC

    The issue impacting Marketplace app and version publishing in the Atlassian Marketplace has been resolved. The publishing and approval workflows are now fully restored, and all services are operating normally. Root Cause: During scheduled maintenance over the weekend, the Marketplace app publishing workflow was impacted due to a service account permission issue that prevented automated ticket creation required for approvals. The necessary permissions have since been restored, and the app publishing and submission flows are now operating normally. Impact Window: Start: 12:30 AM UTC (28 Sep 2026) End: 07:30 AM UTC (28 Sep 2026) Next Steps for Affected Users: If you previously encountered a Version publish failed error, please retry publishing your app version now. If you continue to experience any issues, please reach out to our team at Developer and marketplace support https://developer.atlassian.com/support . Thank you for your patience and understanding while we resolved this issue.

Read the full incident report →

Minor September 24, 2026 via Jira Service Desk

Degraded Performance Viewing Issues and Boards

Detected by Pingoru
Sep 24, 2026, 01:54 PM UTC
Resolved
Sep 24, 2026, 03:53 PM UTC
Duration
1h 58m
Affected: Jira Service Management WebService Portal
Timeline · 3 updates
  1. investigating Sep 24, 2026, 01:54 PM UTC

    We continue to investigate the issue impacting Jira issue creation, issue viewing, and board loading. Our teams remain engaged on identifying a resolution. We will provide the next update in 1 hour, or sooner if there is material progress.

  2. monitoring Sep 24, 2026, 02:58 PM UTC

    Mitigations have been deployed and we are seeing positive signs of recovery across Jira. Issues viewing work items, loading boards, and creating tickets are subsiding. We are continuing to monitor system health to ensure full stability and will share our next update within 60 minutes.

  3. resolved Sep 24, 2026, 03:53 PM UTC

    On September 24th 2026, some Jira and JSM users in the US region may have experienced a performance degradation impacting Jira issue creation, issue viewing, and board loading. The issue has now been resolved, and the service is operating normally for all affected customers.

Read the full incident report →

Minor September 24, 2026 via Jira Service Management

Degraded Performance Viewing Issues and Boards

Detected by Pingoru
Sep 24, 2026, 01:54 PM UTC
Resolved
Sep 24, 2026, 03:53 PM UTC
Duration
1h 58m
Affected: Jira Service Management WebService Portal
Timeline · 3 updates
  1. investigating Sep 24, 2026, 01:54 PM UTC

    We continue to investigate the issue impacting Jira issue creation, issue viewing, and board loading. Our teams remain engaged on identifying a resolution. We will provide the next update in 1 hour, or sooner if there is material progress.

  2. monitoring Sep 24, 2026, 02:58 PM UTC

    Mitigations have been deployed and we are seeing positive signs of recovery across Jira. Issues viewing work items, loading boards, and creating tickets are subsiding. We are continuing to monitor system health to ensure full stability and will share our next update within 60 minutes.

  3. resolved Sep 24, 2026, 03:53 PM UTC

    On September 24th 2026, some Jira and JSM users in the US region may have experienced a performance degradation impacting Jira issue creation, issue viewing, and board loading. The issue has now been resolved, and the service is operating normally for all affected customers.

Read the full incident report →

Minor September 24, 2026 via Jira Software

Degraded Performance Viewing Issues and Boards

Detected by Pingoru
Sep 24, 2026, 01:54 PM UTC
Resolved
Sep 24, 2026, 03:53 PM UTC
Duration
1h 58m
Affected: Viewing contentCreate and edit
Timeline · 3 updates
  1. investigating Sep 24, 2026, 01:54 PM UTC

    We continue to investigate the issue impacting Jira issue creation, issue viewing, and board loading. Our teams remain engaged on identifying a resolution. We will provide the next update in 1 hour, or sooner if there is material progress.

  2. monitoring Sep 24, 2026, 02:58 PM UTC

    Mitigations have been deployed and we are seeing positive signs of recovery across Jira. Issues viewing work items, loading boards, and creating tickets are subsiding. We are continuing to monitor system health to ensure full stability and will share our next update within 60 minutes.

  3. resolved Sep 24, 2026, 03:53 PM UTC

    On September 24th 2026, some Jira and JSM users in the US region may have experienced a performance degradation impacting Jira issue creation, issue viewing, and board loading. The issue has now been resolved, and the service is operating normally for all affected customers.

Read the full incident report →

Notice September 24, 2026 via Jira Software

Degraded Performance Accessing Jira

Detected by Pingoru
Sep 24, 2026, 08:52 AM UTC
Resolved
Sep 24, 2026, 11:46 AM UTC
Duration
2h 53m
Affected: Viewing content
Timeline · 3 updates
  1. monitoring Sep 24, 2026, 08:52 AM UTC

    We have been tracking an issue impacting Jira where users may have encountered errors or degraded performance accessing Jira and viewing issues. Mitigations are in place and we are seeing positive signs of recovery. Our teams are continuing to monitor the situation, and we expect to confirm resolution within the next 60 minutes.

  2. monitoring Sep 24, 2026, 10:34 AM UTC

    We are continuing to closely monitor the situation to ensure full stability across Jira. Recovery signs remain steady. Our next update will be shared in 60 minutes, or sooner.

  3. resolved Sep 24, 2026, 11:46 AM UTC

    On Sept 24th, 2026, between 07:28 to 08:08 UTC, some Jira users may have experienced errors or degraded performance when accessing Jira and viewing issues. The issue has now been resolved and the service is operating normally for all customers.

Read the full incident report →

Major September 23, 2026 via Atlassian Support

Atlassian Community - Access Issue for Jira Product Discovery Resources

Detected by Pingoru
Sep 23, 2026, 12:44 PM UTC
Resolved
Sep 23, 2026, 08:14 PM UTC
Duration
7h 29m
Affected: Community
Timeline · 5 updates
  1. identified Sep 23, 2026, 12:44 PM UTC

    We have identified an issue affecting access to Jira Product Discovery community and support resources on Atlassian Community. Impacted users may encounter errors or broken links when attempting to access the Jira Product Discovery discussion group, articles, FAQs, or related documentation. Our engineering teams are actively working on a resolution. We will provide our next update in 2 hours, or as soon as we have a material update.

  2. identified Sep 23, 2026, 02:41 PM UTC

    We have deployed a configuration fix, which has restored access to key Jira Product Discovery articles, FAQs, the public roadmap, and the product handbook. Our engineering team is continuing to work on resolving access for the remaining community group and discussion links. We will provide another update in 2 hours, or sooner if we make further progress.

  3. identified Sep 23, 2026, 04:47 PM UTC

    Our teams continue to work on a mitigation. Affected users may experience access issues for community group and discussion links. We will continue to share additional updates here as more information becomes available.

  4. identified Sep 23, 2026, 07:07 PM UTC

    Our teams have engaged a third-party vendor to mitigate the issue, and we will provide updates here as more information becomes available.

  5. resolved Sep 23, 2026, 08:14 PM UTC

    On September 23, 2026, affected users may have experienced some service disruption on Atlassian Community. The issue has now been resolved, and the service is operating normally for all affected customers.

Read the full incident report →

Minor September 17, 2026 via Atlassian Developer

Developer Console - Display discrepancy on the Installations Page

Detected by Pingoru
Sep 17, 2026, 12:59 PM UTC
Resolved
Sep 17, 2026, 03:22 PM UTC
Duration
2h 23m
Affected: Developer console
Timeline · 3 updates
  1. identified Sep 17, 2026, 12:59 PM UTC

    We have identified the cause of the issue affecting the Developer Console where app versions and statuses in the Installation tab appear outdated. Please note that app installations and auto-upgrades continue to function normally in the background; this is isolated to the display in the Developer Console. We are actively deploying a fix to correct the display. We will provide the next update in 1 - hour or sooner.

  2. identified Sep 17, 2026, 01:57 PM UTC

    The fix to correct the display discrepancy in the Developer Console Installation tab remains underway. Core app installations and upgrades are unaffected. We will provide the next update in 2 hours, or sooner.

  3. resolved Sep 17, 2026, 03:22 PM UTC

    On September 17, 2026, some Developer Console users may have experienced performance degradation where versions and statuses in the Installation tab were outdated. The issue has now been resolved, and the service is operating normally for all affected customers.

Read the full incident report →

Minor September 16, 2026 via Bitbucket

Delays with Bitbucket Pipelines Execution

Detected by Pingoru
Sep 16, 2026, 09:32 AM UTC
Resolved
Sep 16, 2026, 10:15 AM UTC
Duration
43m
Affected: Pipelines
Timeline · 2 updates
  1. monitoring Sep 16, 2026, 09:32 AM UTC

    We have identified and resolved the underlying issue causing delays and stuck builds in Bitbucket Pipelines. System recovery is in progress, and we are actively monitoring the pipeline queues to ensure builds are processing normally. Action Recommended: If you have pipelines or builds that remain queued or are stalled, we recommend rerunning them or triggering a new build. We will continue to monitor the service closely and provide a final update once stability is confirmed.

  2. resolved Sep 16, 2026, 10:15 AM UTC

    The incident affecting Bitbucket Pipelines has been fully resolved and the pipeline backlog has cleared. Pipeline scheduling and build executions are now operating normally. Note: If you have any older builds that were queued or stalled during the incident window and did not automatically resume, please re-run or trigger a new build.

Read the full incident report →

Minor September 11, 2026 via Bitbucket

Intermittent reliability issue with Bitbucket Cloud

Detected by Pingoru
Sep 11, 2026, 06:31 AM UTC
Resolved
Sep 11, 2026, 08:00 AM UTC
Duration
1h 28m
Affected: WebsiteAPIGit via SSHGit via HTTPSPipelines
Timeline · 3 updates
  1. investigating Sep 11, 2026, 06:31 AM UTC

    Bitbucket Cloud is experiencing an intermittent reliability issue affecting some users. The issue is impacting pull requests, commits view, related Bitbucket pages, and some Pipelines activity. Users may see pages fail to load, time out, or continue spinning without completing. We will provide further updates within an hour, or sooner if we have significant progress to share.

  2. monitoring Sep 11, 2026, 07:27 AM UTC

    We have identified the root cause of this incident and taken corrective steps to address it, with some improvements observed. We continue to monitor the situation to ensure stability.

  3. resolved Sep 11, 2026, 08:00 AM UTC

    On September 11 2026, between 5:30 UTC and 6:45 UTC, users experienced intermittent reliability issue that affected pull requests, commits view, related Bitbucket pages, and some Pipelines activity. Users may have also seen pages fail to load and timed out. The issue is now resolved and services have been restored to normal operation for all the affected customers.

Read the full incident report →

Minor September 3, 2026 via Jira Service Desk

Jira Service Management - Degradation with Affected Services Field

Detected by Pingoru
Sep 03, 2026, 02:20 PM UTC
Resolved
Sep 03, 2026, 05:03 PM UTC
Duration
2h 43m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 4 updates
  1. investigating Sep 03, 2026, 02:20 PM UTC

    We are investigating an issue impacting Jira Service Management. Affected users may experience errors or slowness when viewing or interacting with the Affected Services field. Our teams are actively investigating the root cause. We will provide the next update in the next 1 hour, or sooner.

  2. investigating Sep 03, 2026, 03:20 PM UTC

    We have identified the cause of the issue affecting Jira Service Management and are currently deploying a fix. We expect to see recovery shortly and will continue to monitor the situation closely. We will provide the next update in 60 minutes, or sooner if there is a material update.

  3. monitoring Sep 03, 2026, 04:15 PM UTC

    The performance degradation of Jira Service Management has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.

  4. resolved Sep 03, 2026, 05:03 PM UTC

    On September 3, 2026, some Jira Service Management users may have experienced errors viewing the Affected Services field or performance degradation on the web. The issue has now been resolved, and the service is operating normally for all affected customers.

Read the full incident report →

Minor September 3, 2026 via Jira Service Management

Jira Service Management - Degradation with Affected Services Field

Detected by Pingoru
Sep 03, 2026, 02:20 PM UTC
Resolved
Sep 03, 2026, 05:03 PM UTC
Duration
2h 43m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 4 updates
  1. investigating Sep 03, 2026, 02:20 PM UTC

    We are investigating an issue impacting Jira Service Management. Affected users may experience errors or slowness when viewing or interacting with the Affected Services field. Our teams are actively investigating the root cause. We will provide the next update in the next 1 hour, or sooner.

  2. investigating Sep 03, 2026, 03:20 PM UTC

    We have identified the cause of the issue affecting Jira Service Management and are currently deploying a fix. We expect to see recovery shortly and will continue to monitor the situation closely. We will provide the next update in 60 minutes, or sooner if there is a material update.

  3. monitoring Sep 03, 2026, 04:15 PM UTC

    The performance degradation of Jira Service Management has been resolved, and services are now operating normally for all affected customers. We'll continue to monitor performance closely to confirm stability.

  4. resolved Sep 03, 2026, 05:03 PM UTC

    On September 3, 2026, some Jira Service Management users may have experienced errors viewing the Affected Services field or performance degradation on the web. The issue has now been resolved, and the service is operating normally for all affected customers.

Read the full incident report →

Minor September 2, 2026 via Atlassian Developer

Forge developer installation requests failing intermittently

Detected by Pingoru
Sep 02, 2026, 03:09 AM UTC
Resolved
Sep 02, 2026, 03:17 AM UTC
Duration
8m
Affected: Bitbucket Cloud APIsApp listing managementApp DeploymentApp listingsConfluence Cloud APIsArtifactory (Maven repository)Atlassian Support contact formApp pricingJira Cloud APIsCreate and manage appsDeveloper communityDeveloper documentationDeveloper service deskApp submissionsAuthentication and user managementProduct EventsMarketplace service deskUser APIsCategory landing pagesForge App InstallationWebhooksEvaluations and purchasesAtlassian SupportForge CDN (Custom UI)In-product Marketplace and app installation (Cloud)Forge Function InvocationWeb TriggersVulnerability management [AMS]In-product Marketplace and app installation (Server)aui-cdn.atlassian.comNotificationsForge App LogsPrivate listingsForge App MonitoringReporting APIs and dashboardsDeveloper consoleSearchForge direct app distributionVendor managementHosted storageVendor Home PageForge CLIEnd-user consentForge App AlertsApp Data ResidencyForge SQLForge MonetisationForge Feature Flags EvaluationsForge Object Store
Timeline · 2 updates
  1. investigating Sep 02, 2026, 03:09 AM UTC

    We are investigating reports of Forge developer installation requests failing intermittently with 'InstallationRequestFailedError' message. We will share more information within the next 1 hour or sooner.

  2. resolved Sep 02, 2026, 03:17 AM UTC

    We have identified the cause of the issue impacting installation requests and deployed a fix. The issue is now resolved, and the service is operating normally for all affected customers.

Read the full incident report →

Minor September 1, 2026 via Jira Software

Degraded performance of JIRA

Detected by Pingoru
Sep 01, 2026, 05:09 PM UTC
Resolved
Sep 01, 2026, 09:35 PM UTC
Duration
4h 26m
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 5 updates
  1. investigating Sep 01, 2026, 05:09 PM UTC

    We are actively investigating reports of performance degradation affecting forms functionality. We will share updates here as more information is available.

  2. identified Sep 01, 2026, 06:27 PM UTC

    We have identified the likely cause of the issue, and our teams are diligently working on a mitigation. Affected users may experience forms not working as expected. We will continue to share additional updates here as more information is available.

  3. identified Sep 01, 2026, 08:33 PM UTC

    Our teams continue to work on the mitigation. We will continue to share additional updates here as more information is available.

  4. monitoring Sep 01, 2026, 09:24 PM UTC

    The performance degradation of JIRA has been resolved, and services are now operating normally for all affected customers. We will continue to monitor performance closely to confirm stability.

  5. resolved Sep 01, 2026, 09:35 PM UTC

    On September 1, some JIRA users may have experienced performance degradation affecting forms functionality. The issue has now been resolved, and the service is operating normally for all affected customers.

Read the full incident report →

Notice September 1, 2026 via Jira Service Desk

Jira - Work Item transition failures

Detected by Pingoru
Sep 01, 2026, 10:11 AM UTC
Resolved
Sep 01, 2026, 11:44 AM UTC
Duration
1h 32m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 2 updates
  1. monitoring Sep 01, 2026, 10:11 AM UTC

    We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor. We will provide the next update in the next 1 hour, or sooner if there is a material update.

  2. resolved Sep 01, 2026, 11:44 AM UTC

    On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers.

Read the full incident report →

Notice September 1, 2026 via Jira Service Management

Jira - Work Item transition failures

Detected by Pingoru
Sep 01, 2026, 10:11 AM UTC
Resolved
Sep 01, 2026, 11:44 AM UTC
Duration
1h 32m
Affected: Jira Service Management WebService PortalOpsgenie Incident FlowOpsgenie Alert FlowOpsgenie Incident FlowOpsgenie Alert FlowJira Service Management Email RequestsAuthentication and User ManagementPurchasing & LicensingSignupAutomation for JiraAssistAssets
Timeline · 2 updates
  1. monitoring Sep 01, 2026, 10:11 AM UTC

    We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor. We will provide the next update in the next 1 hour, or sooner if there is a material update.

  2. resolved Sep 01, 2026, 11:44 AM UTC

    On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers.

Read the full incident report →

Minor September 1, 2026 via Jira Software

Jira - Work Item transition failures

Detected by Pingoru
Sep 01, 2026, 09:12 AM UTC
Resolved
Sep 01, 2026, 11:44 AM UTC
Duration
2h 31m
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 3 updates
  1. investigating Sep 01, 2026, 09:12 AM UTC

    We are aware of an issue impacting Jira Work Item transitions. Affected users may experience errors when attempting to transition issues. Our teams are actively investigating the root cause. We will provide the next update in 60 minutes, or sooner if there is a material update.

  2. monitoring Sep 01, 2026, 10:11 AM UTC

    We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor. We will provide the next update in the next 1 hour, or sooner if there is a material update.

  3. resolved Sep 01, 2026, 11:44 AM UTC

    On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers.

Read the full incident report →

Minor September 1, 2026 via Jira Core

Jira - Work Item transition failures

Detected by Pingoru
Sep 01, 2026, 09:12 AM UTC
Resolved
Sep 01, 2026, 11:44 AM UTC
Duration
2h 31m
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 3 updates
  1. investigating Sep 01, 2026, 09:12 AM UTC

    We are aware of an issue impacting Jira Work Item transitions. Affected users may experience errors when attempting to transition issues. Our teams are actively investigating the root cause. We will provide the next update in 60 minutes, or sooner if there is a material update.

  2. monitoring Sep 01, 2026, 10:11 AM UTC

    We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor. We will provide the next update in the next 1 hour, or sooner if there is a material update.

  3. resolved Sep 01, 2026, 11:44 AM UTC

    On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers.

Read the full incident report →

Minor September 1, 2026 via Jira Work Management

Jira - Work Item transition failures

Detected by Pingoru
Sep 01, 2026, 09:12 AM UTC
Resolved
Sep 01, 2026, 11:44 AM UTC
Duration
2h 31m
Affected: Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignupAutomation for Jira
Timeline · 3 updates
  1. investigating Sep 01, 2026, 09:12 AM UTC

    We are aware of an issue impacting Jira Work Item transitions. Affected users may experience errors when attempting to transition issues. Our teams are actively investigating the root cause. We will provide the next update in 60 minutes, or sooner if there is a material update.

  2. monitoring Sep 01, 2026, 10:11 AM UTC

    We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor. We will provide the next update in the next 1 hour, or sooner if there is a material update.

  3. resolved Sep 01, 2026, 11:44 AM UTC

    On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers.

Read the full incident report →