Athabasca University incident
Library search & Digital Reading Room major outage
Resolved after 2 days 5 hours, affecting Library & Research Systems, on October 23, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 23, 2024, 03:16 PM UTC
The Library's DISCOVER, Scholarly Article, Journal Title, and Library Catalogue search tools as well as the Digital Reading Room listed resources which are essential for searching various databases is currently experiencing a major outage. Staff are actively working to troubleshoot and repair the issue. For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.
- identified Oct 23, 2024, 09:20 PM UTC
The issue has been identified and a temporary fix has been put into place. Further outages may be experienced going forward for the next several hours.
- monitoring Oct 25, 2024, 07:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 25, 2024, 08:53 PM UTC
This incident has been resolved.
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