Athabasca University incident

AU Landing Fatal Error

Resolved after 21 hours 27 minutes, affecting Student Services & Supports, on November 21, 2024.

identified Nov 22, 2024, 01:16 AM UTC

Although we have identified the issue, unfortunately the service will not be restored by 9 PM MST today, rather we are hoping to have the service restored tomorrow, November 22. Please refer to this page for the latest updates.

Started
Nov 21, 2024, 05:46 PM UTC
Resolved
Nov 22, 2024, 03:13 PM UTC
Duration
21h 27m
Detected by Pingoru
Nov 21, 2024, 05:46 PM UTC

Affected components

Student Services & Supports

Update timeline

  1. investigating Nov 21, 2024, 05:46 PM UTC

    We are currently investigating an outage with the AU Landing. Our team is working hard to restore the service. Please refer to this page for the latest updates.

  2. identified Nov 21, 2024, 10:46 PM UTC

    We have identified the issue and we are expecting to restore the service by 9:00 pm MST tonight.

  3. identified Nov 22, 2024, 01:16 AM UTC

    Although we have identified the issue, unfortunately the service will not be restored by 9 PM MST today, rather we are hoping to have the service restored tomorrow, November 22. Please refer to this page for the latest updates.

  4. resolved Nov 22, 2024, 03:13 PM UTC

    This incident has been resolved.

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