Athabasca University incident

MyAU outage

Resolved after 23 hours 31 minutes, affecting myAU Student Portal, on January 15, 2025.

monitoring Jan 16, 2025, 01:58 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 15, 2025, 06:04 PM UTC
Resolved
Jan 16, 2025, 05:36 PM UTC
Duration
23h 31m
Detected by Pingoru
Jan 15, 2025, 06:04 PM UTC

Affected components

myAU Student Portal

Update timeline

  1. investigating Jan 15, 2025, 06:04 PM UTC

    MyAU is currently experiencing intermittent outages. Our team is working towards a resolution. Please refer to this page for the latest updates.

  2. monitoring Jan 15, 2025, 06:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Jan 15, 2025, 09:22 PM UTC

    We are currently investigating this issue. You can access your courses directly at https://learning.athabascau.ca

  4. monitoring Jan 16, 2025, 01:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 16, 2025, 05:36 PM UTC

    This incident has been resolved.

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