Resolved after 1 day 23 hours, affecting Library & Research Systems, on January 20, 2025.
A fix has been implemented and we are monitoring the results. Some users are experiencing "Bad Request" errors when conducting a DISCOVER or Scholarly Article searches. We ask that you clear your browser's cache and cookies before conducting a search as we have evidence this resolves the problem.
Affected components
Update timeline
- investigating Jan 20, 2025, 04:04 PM UTC
Some users are experiencing "Bad Request" errors when conducting a DISCOVER or Scholarly Article searches. We ask that you clear your browser's cache and cookies before conducting a search as we have evidence this resolves the problem.
- identified Jan 20, 2025, 04:50 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 20, 2025, 04:52 PM UTC
A fix has been implemented and we are monitoring the results. Some users are experiencing "Bad Request" errors when conducting a DISCOVER or Scholarly Article searches. We ask that you clear your browser's cache and cookies before conducting a search as we have evidence this resolves the problem.
- resolved Jan 22, 2025, 03:11 PM UTC
This incident has been resolved.
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