Athabasca University incident

Library search and Digital Reading Room

Resolved after 1 hour 17 minutes, affecting Learning Environment and Library & Research Systems, on January 24, 2025.

investigating Jan 24, 2025, 05:08 PM UTC

We have discovered issues with functionality of the Library search functions as well as accessing articles in the Digital Reading Room. While we work towards a resolution, we ask that you attempt to use these tools with a browser in Incognito or Private mode. Please subscribe to this incident or refer back to this page for the latest updates.

Started
Jan 24, 2025, 05:08 PM UTC
Resolved
Jan 24, 2025, 06:25 PM UTC
Duration
1h 17m
Detected by Pingoru
Jan 24, 2025, 05:08 PM UTC

Affected components

Learning EnvironmentLibrary & Research Systems

Update timeline

  1. investigating Jan 24, 2025, 05:08 PM UTC

    We have discovered issues with functionality of the Library search functions as well as accessing articles in the Digital Reading Room. While we work towards a resolution, we ask that you attempt to use these tools with a browser in Incognito or Private mode. Please subscribe to this incident or refer back to this page for the latest updates.

  2. resolved Jan 24, 2025, 06:25 PM UTC

    This incident has been resolved.

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