Resolved after 1 hour 12 minutes, affecting Staff Services & Supports, on April 9, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Staff Services & Supports
Update timeline
- investigating Apr 09, 2025, 03:39 PM UTC
The Remote Desktop Protocol which is essential for remote access to university applications such as Banner is currently experiencing a major outage. Staff are actively working to troubleshoot and repair the issue. For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.
- monitoring Apr 09, 2025, 03:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 09, 2025, 04:52 PM UTC
This incident has been resolved.
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