Athabasca University incident

Banner major outage

Critical Vendor's status page →

Resolved after 3 hours 22 minutes, affecting Staff Services & Supports, on July 28, 2025.

monitoring Jul 28, 2025, 04:14 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 28, 2025, 02:53 PM UTC
Resolved
Jul 28, 2025, 06:15 PM UTC
Duration
3h 22m
Detected by Pingoru
Jul 28, 2025, 02:53 PM UTC

Affected components

Staff Services & Supports

Update timeline

  1. investigating Jul 28, 2025, 02:53 PM UTC

    Banner is currently experiencing a major outage. Staff are actively working to troubleshoot and repair the issue. For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.

  2. monitoring Jul 28, 2025, 04:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 28, 2025, 06:15 PM UTC

    This incident has been resolved.

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