Athabasca University incident

Degree Works outage

Resolved after 2 hours 55 minutes, affecting Staff Services & Supports and Student Services & Supports, on July 31, 2025.

monitoring Jul 31, 2025, 04:21 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 31, 2025, 02:53 PM UTC
Resolved
Jul 31, 2025, 05:48 PM UTC
Duration
2h 55m
Detected by Pingoru
Jul 31, 2025, 02:53 PM UTC

Affected components

Staff Services & SupportsStudent Services & Supports

Update timeline

  1. investigating Jul 31, 2025, 02:53 PM UTC

    Degree Works is currently experiencing a major outage. Staff are actively working to troubleshoot and repair the issue. For further updates, please subscribe to the incident or check back at a later time. Thank you for your patience.

  2. monitoring Jul 31, 2025, 04:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 31, 2025, 05:48 PM UTC

    This incident has been resolved.

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