Assort Health incident
Agent performance degradation due to modmed error
Minor Vendor's status page →
Resolved after 1 day, affecting Voice, on October 21, 2026.
This incident has been resolved as of 9:53 PST 10/21. Voice is operating normally. We apologize for the disruption.
Affected components
Voice
Update timeline
- investigating Oct 21, 2026, 02:50 PM UTC
We are investigating an issue affecting the Voice Agent due to modmed authentication errors. Our team is actively working on this and will provide updates every 60 minutes.
- monitoring Oct 22, 2026, 04:53 AM UTC
A fix has been applied and we are monitoring for full recovery. We expect Voice to be fully operational.
- resolved Oct 22, 2026, 02:57 PM UTC
This incident has been resolved as of 9:53 PST 10/21. Voice is operating normally. We apologize for the disruption.
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