Assort Health incident

Performance Degradation

Resolved after 56 minutes, affecting Voice, on October 14, 2026.

resolved Oct 14, 2026, 03:28 PM UTC

This incident has been resolved. Some Voice calls experienced performance degradation between 3:50 AM and 7:52 AM PT. Voice is now operating normally. We apologize for the disruption.

Started
Oct 14, 2026, 02:32 PM UTC
Resolved
Oct 14, 2026, 03:28 PM UTC
Duration
56m
Detected by Pingoru
Oct 14, 2026, 02:32 PM UTC

Affected components

Voice

Update timeline

  1. investigating Oct 14, 2026, 02:32 PM UTC

    We are investigating performance degradation affecting some Voice calls. Our team is actively working to resolve the issue, and we will provide updates every 30 minutes.

  2. monitoring Oct 14, 2026, 02:53 PM UTC

    We have identified the cause of performance degradation affecting some Voice calls and are implemented a mitigation to restore normal performance. A fix has been applied and we are monitoring for full recovery. We expect Voice to be fully operational shortly.

  3. resolved Oct 14, 2026, 03:28 PM UTC

    This incident has been resolved. Some Voice calls experienced performance degradation between 3:50 AM and 7:52 AM PT. Voice is now operating normally. We apologize for the disruption.

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