Assort Health incident
calls were getting transferred due to Athena integration
Resolved after 1 hour 13 minutes, affecting Voice, on October 5, 2026.
This incident has been resolved as of 10:53 AM PST. Voice is operating normally. We apologize for the disruption.
Affected components
Update timeline
- monitoring Oct 05, 2026, 07:48 PM UTC
Between approximately 9:20 AM and 10:53 AM PT, an athenahealth outage caused elevated errors in Assort Health’s Athena integration. Customers at affected practices may have experienced interruptions to workflows that depend on Athena.The disruption ended at approximately 10:53 AM PT, and the incident is resolved. We apologize for the disruption and appreciate your patience.
- resolved Oct 05, 2026, 09:02 PM UTC
This incident has been resolved as of 10:53 AM PST. Voice is operating normally. We apologize for the disruption.
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