Resolved on October 7, 2026, affecting Chatbot and Campaigns and 1 more.
We are investigating an issue affecting 2FA messages sent to patients from our web-based forms. Our team is actively working on this and will provide updates.
Affected components
ChatbotCampaignsPatient-intake
Update timeline
- resolved Oct 07, 2026, 05:00 PM UTC
This incident has been resolved as of 11:30am PT. Our web forms are operating normally and patients are able to receive 2FA verification messages. We apologize for the disruption.
- investigating Oct 07, 2026, 05:00 PM UTC
We are investigating an issue affecting 2FA messages sent to patients from our web-based forms. Our team is actively working on this and will provide updates.
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