Resolved on July 31, 2026, affecting Platform and Voice and 1 more.
We identified the cause of increased call timeouts affecting Voice and implemented a fix. Some calls were affected between 7:30 AM and 8:03 AM PT. Voice has been operating normally since 8:03 AM PT. We apologize for the disruption.
Affected components
PlatformVoiceTextChatbotCampaignsEmail
Update timeline
- resolved Jul 31, 2026, 02:30 PM UTC
We identified the cause of increased call timeouts affecting Voice and implemented a fix. Some calls were affected between 7:30 AM and 8:03 AM PT. Voice has been operating normally since 8:03 AM PT. We apologize for the disruption.
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