Assort Health incident

calls are getting transferred

Resolved after 1 hour 4 minutes, affecting Voice, on September 23, 2026.

resolved Sep 23, 2026, 08:46 PM UTC

This incident has been resolved as of 12:37pm PT. Voice is operating normally. We apologize for the disruption.

Started
Sep 23, 2026, 07:42 PM UTC
Resolved
Sep 23, 2026, 08:46 PM UTC
Duration
1h 4m
Detected by Pingoru
Sep 23, 2026, 07:42 PM UTC

Affected components

Voice

Update timeline

  1. investigating Sep 23, 2026, 07:42 PM UTC

    We are investigating an issue affecting Voice that is causing calls to be transferred unexpectedly. Our team is actively working to resolve the issue and will provide updates every 30 minutes.

  2. monitoring Sep 23, 2026, 07:50 PM UTC

    A fix has been applied and we are monitoring for full recovery. We expect Voice be fully operational shortly.

  3. resolved Sep 23, 2026, 08:46 PM UTC

    This incident has been resolved as of 12:37pm PT. Voice is operating normally. We apologize for the disruption.

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