Aspire Software had 22 outages in the last 2 years totaling 320h 3m of downtime — averaging 0.9 incidents per month.
There were 22 Aspire Software outages since July 11, 2025 totaling 320h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.
We identified intermittent errors affecting Aspire between 1:20pm-1:40pm and 3:15pm-3:45 pm EST due to cloud provider issues. All services are restored and we are continuing to monitor and work with our cloud provider. Please contact AspireCare if you continue to experience difficulties.
We have identified an issue where completing a work ticket is causing revenue from open months to be moved to the month selected. At this time, if you have not closed your month, we recommend waiting to do so. If you have already closed your month, no action is required at this time, and we will follow up with next steps once the issue is resolved. Please be on the lookout for follow up communication from our team via email regarding this issue and recommended next steps.
This issue has been resolved. Please be on the lookout for follow up communication from our team via email regarding this issue and recommended next steps.
Users may experience intermittent slowness and errors when working within Aspire. We are actively investigating the issue and will update once more information is available.
The issue has been identified and our team is actively working to resolve the issue. Thank you for your patience.
We are continuing to work on a fix for this issue.
We have implemented mitigating measures and Aspire should now perform as intended. We will continue to monitor for performance. Should you continue to experience slowness or errors within Aspire, please contact Aspire Care and we will be happy to assist. Thank you!
This incident has been resolved.
We are currently investigating reports of errors affecting the Work Tickets module. Our team is actively working to identify the root cause, and we will provide further updates as more information becomes available.
We have identified the root cause of the issue and our team is currently working toward a resolution. We will provide further updates as soon as more information becomes available.
The incident has been resolved.
We are currently monitoring an issue affecting Microsoft 365 Email/Calendar Sync. This is due to a widespread Microsoft 365 service outage. You can track the official status updates here: https://status.cloud.microsoft/m365/
Microsoft has reported this issue should be resolved.
Some users experienced sporadic errors between 7am and 11am CDT due to an issue with a third party provider. The issue should now be resolved. If you are still experiencing issues with accessing Aspire, please reach out to AspireCare and we will be happy to help.
We are investigating reports of network latency and service disruptions in the Midwest area. Our team is working with our cloud provider to resolve these connectivity issues and will provide updates as they become available.
We have observed improvements in performance and are continuing to monitor the situation closely. We will provide further updates as more information becomes available.
Functionality has been restored. Please reach out to Aspire Care if you continue to experience issues.
We’re currently experiencing Slowness/Errors within Aspire. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience and will post regular updates on our progress.
3rd Party Service Availability Issue We are actively investigating an issue with a 3rd party service provider that may be causing a service interruption. We will provide additional details as we learn more. We greatly appreciate your patience & understanding as we work with our partner towards a resolution.
Our 3rd party provider has identified the the issue impacting Aspire and is actively implementing a fix. We will continue to provide updates on the progress.
A fix has been implemented and we are monitoring the results.
The issue has been resolved. Although our 3rd party service provider is still facing issues we have mitigated the issues.
Some Aspire users may be experiencing errors while trying to log in with their PIN. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We apologize for the inconvenience and will provide regular updates. Next Update: 930 CDT
We are continuing to work on a fix for the PIN issue. We appreciate your patience as our team works to implement a solution. Next Update: 10:00 AM CDT
We are continuing to work on a fix for this issue.
At 10:05 EDT, there will be a brief disruption while we deploy a fix. We apologize for the inconvenience.
A fix has been implemented and we are monitoring the results.
The ability to use PINs has been restored. Please contact Aspire Care if you continue to experience issues.
Some Aspire users may be experiencing errors and/or slower performance than expected. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience and will post regular updates on our progress. Next Update: 8:00am CDT
We are continuing to investigate this issue.
We are continuing to investigate this issue. Next Update: 8:30am CDT
The issue has been identified and corrective measures taken. We will continue to monitor for any additional errors. Should you continue to experience issues with Aspire's performance, please reach out to AspireCare. We apologize for the inconvenience this has caused. Thank you.
The issue has been resolved. Should you continue to experience issues with Aspire's performance, please reach out to AspireCare. We apologize for the inconvenience this has caused. Thank you.
On the morning of 4/2/2026, Aspire experienced and issue that prevented users from accessing multiple parts of the system. This issue was resolved around 7:15am CDT, and Aspire should now be functioning as intended.
We’re currently experiencing an issue with the QuickBooks Online sync feature within Aspire. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience and will post regular updates on our progress, and we will provide an update within the next hour.
We are seeing signs that the issue has been resolved, and you should now be able to resync with QuickBooks Online. We will continue to monitor this issue. Should you continue to experience issues with QuickBooks Online and Aspire, please submit a ticket to AspireCare so we can promptly assist. Thank you!
At this time, this issue has been fully resolved. Should you experience any additional issues with QuickBooks Online and Aspire, please submit a ticket to AspireCare so we can promptly assist. Thank you!
We are monitoring a global Cloudflare outage affecting internet infrastructure. Please be advised that our core platform remains fully operational and your daily workflows are unaffected. However, third-party integrations—such as SMS, email, accounting syncs, and GPS—may experience interruptions if those external providers rely on Cloudflare. We have identified the Aspire User Guide is currently unavailable as our provider uses Cloudflare. If you encounter issues with these specific tools, we recommend checking the status pages of the respective providers. We will continue to monitor the situation.
This incident has been resolved.
We are currently experiencing an outage with Aspire Core. It appears this is related to a broader Microsoft Azure outage impacting its hosting services. We will continue to monitor this situation. We apologize for the inconvenience and will post regular updates on our progress. Next Update: 12:15 PM Central
Microsoft is continuing to investigate the issue that is affecting Aspire Core. We appreciate your patience on this matter. Next Update: 1:15 PM Central
Microsoft is still continuing to investigate the issue that is affecting Aspire Core. We appreciate your continued patience on this matter. Next Update: 2:15 PM Central
Microsoft has Identified the cause as a inadvertant configuration change and are working to get it restored. We will continue to post updates on the progress. Next Update: 3:15 PM Central
Microsoft has initiated changes to mitigate the issue. They are expecting the issue to be resolved within the next couple hours. We are monitoring the situation and will provide updates on further progress. Next Update: 4:30 pm Central
Access has been restored, but intermittent interruptions may be experienced as Microsoft completes the restoration process. The issue was caused by a global outage with Microsoft Azure, which impacted many software services across the internet. Please reach out to AspireCare if you have any questions.
Aspire Core functionality has been restored. Please reach out to Aspire Care if you continue to experience issues.
We’re currently experiencing an issue where some customers may receive errors when navigating through Aspire Core. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience and will post regular updates on our progress. Next Update: 3:30 EDT
Aspire Core functionality has been restored. Please reach out to Aspire Care if you continue to experience issues.
We experienced an issue where some customers may have experienced slowness in Aspire Core. Our team addressed the issue and restored functionality as quickly as possible. We apologize for the inconvenience.
We’re currently experiencing issues with slowness and unresponsiveness for some customers, specifically with search functionality. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience.
Aspire Core functionality, specifically search pages, have been restored. We continue to monitor closely to ensure all services are operational. Please reach out to Aspire Care if you continue to experience issues.
We’re currently experiencing an issue where some customers may be unable to access Aspire Core. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience and will post regular updates on our progress.
Aspire Core functionality has been restored. We continue to monitor closely to ensure all services are operational. Please reach out to Aspire Care if you continue to experience issues.
We’re currently experiencing issues with slowness and unresponsiveness for some customers. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience.
Aspire Core functionality, specifically search pages, have been restored. We continue to monitor closely to ensure all services are operational. Please reach out to Aspire Care if you continue to experience issues.
We’re currently experiencing an issue where some customers may be experiencing issues accessing Aspire Core. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We apologize for the inconvenience and will post regular updates on our progress.
Aspire Core functionality has been restored. Please reach out to Aspire Care if you continue to experience issues.