Resolved after 17 hours 43 minutes, affecting Locally, on August 9, 2024.
We have verified that reports are being successfully received and processed by Locally and inventory levels should be up to date. If you are still being impacted by this issue, please reach out to Ascend Support.
Affected components
Update timeline
- investigating Aug 09, 2024, 08:31 PM UTC
We're investigating an issue impacting our integration with Locally. You may have received an email saying that inventory levels have not been updated for 48 hours. Our team is actively investigating this issue. We will post an update here as soon as we have more information.
- monitoring Aug 09, 2024, 10:18 PM UTC
A fix has been implemented and we are monitoring the results. Anyone who was impacted by this issue should see the correct inventory levels online within the next 2 hours. We will continue monitoring overnight and update tomorrow morning. Thank you for your patience as we addressed this issue.
- resolved Aug 10, 2024, 02:14 PM UTC
We have verified that reports are being successfully received and processed by Locally and inventory levels should be up to date. If you are still being impacted by this issue, please reach out to Ascend Support.
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