AppZen incident

AI Analytics – Report Download Issue

Minor Resolved View vendor source →
Started
Feb 03, 2026, 11:36 AM UTC
Resolved
Feb 03, 2026, 01:17 PM UTC
Duration
1h 40m
Detected by Pingoru
Feb 03, 2026, 11:36 AM UTC

Affected components

Advanced Analytics

Update timeline

  1. investigating Feb 03, 2026, 11:36 AM UTC

    Users may experience an issue in AI Analytics, where scheduled and on-demand reports are stuck in an “In Progress” state and do not download successfully. Our team is actively investigating the issue and will share updates as more information becomes available.

  2. identified Feb 03, 2026, 12:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 03, 2026, 01:17 PM UTC

    This incident has been resolved.

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