AppZen incident

Processing Delay - (Degraded Performance)

Resolved after 8 hours 15 minutes, affecting Expense Audit and Invoice Processing and 1 more, on October 22, 2026.

monitoring Oct 22, 2026, 09:50 PM UTC

We are continuing to monitor for any further issues.

Started
Oct 22, 2026, 09:43 PM UTC
Resolved
Oct 23, 2026, 05:58 AM UTC
Duration
8h 15m
Detected by Pingoru
Oct 22, 2026, 09:43 PM UTC

Affected components

Expense AuditInvoice ProcessingAppZen Inbox

Update timeline

  1. investigating Oct 22, 2026, 09:43 PM UTC

    We are investigating reports that some invoices in Autonomous AP are remaining in “Processing” status longer than expected. Some customers may also see slower processing times across other AppZen products. Our engineering team is actively investigating, and we will provide an update within 60 minutes.

  2. monitoring Oct 22, 2026, 09:45 PM UTC

    A fix has been put in place, and processing capacity has been increased. Processing is returning to normal, and invoices are moving to their correct status. Invoices delayed earlier will be processed automatically and do not need to be resubmitted. We are monitoring closely to confirm full recovery.

  3. monitoring Oct 22, 2026, 09:50 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 23, 2026, 05:58 AM UTC

    This incident has been resolved.

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